
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Nice Service, not pushy but patient and willing to help with any additional information. It was an overall nice experience and even after I had purchased the vehicle they helped with some additional items with any additional information. It was an overall nice experience and even after I had purchased the vehicle they helped with some additional items that I required. More
For me it was a quick last minute buy for a used car. I had a good experience with both Colin my dealer and management finalizing papers. They have great employees' and want to help even after the purchase had a good experience with both Colin my dealer and management finalizing papers. They have great employees' and want to help even after the purchase or deal is complete. More
bought an 07 impala ss, Paul Garett was very friendly and helpful. everyone there was very heplful getting me financed in a diffacult credit situation. helpful. everyone there was very heplful getting me financed in a diffacult credit situation. More
Well done Tom Satterley and Berger. I have been so excited since picking up my new vehicle. I had friendly service and the experience and quality of work showed. Love my vehicle. Thank you. excited since picking up my new vehicle. I had friendly service and the experience and quality of work showed. Love my vehicle. Thank you. More
I purchased a new 2008 Acadia from a GMC dealership 3 years ago. Unfortunately I had problems with that dealership during my lease so it was recommended that I take my concerns to Berger Chevrolet. Berg years ago. Unfortunately I had problems with that dealership during my lease so it was recommended that I take my concerns to Berger Chevrolet. Berger Chevrolet completely took care of all my concerns so now that my lease is finished, I chose to purchase the car through Berger Chevrolet. I expected that I would just need to drop off a check and sign a few papers and be on my way. Apparently GM doesn't make it that simple but as expected, Berger Chevrolet made it that simple for me. Brian Isch explained the process to me so that I could understand it, walked me through the maze of paperwork and made sure that I understood each step. As I needed to deal with others at the dealership, Brian took me himself, introduced me, explained what needed to happen and when I was finished, made sure that I understood what happened.Brian Isch set up the XM radio and On Star as they apparently come with purchasing your leased car for a trial period. He explained that I could get On Star on my smart phone as well and gave me those links. I have put on 109,000 miles in 3 years and I expect to put on another 109,000 over the next 3 years. Any new or used cars that I purchase from this point forward will be done through Berger Chevrolet! More
I simply love this dealership. New and used, they are so friendly and every experience is a good one. I actually went to this dealership twice for the same vehicle. The first time was just to look at the u friendly and every experience is a good one. I actually went to this dealership twice for the same vehicle. The first time was just to look at the used car lot and get an idea as to what type of suv I was looking at. We number crunched and I walked out with a firm understanding of what approximate payments I would be looking at. On the second visit, I knew what I wanted and went in to make my final deal on the car. I offered them a price, they countered my offer and eventually we came to a final agreeable number. Rather than some dealers who will try and push for what they want in a car and become non-negiotable, Berger Chevy and Eugenio made sure I would get the best deal for my money. More
We were treated well by everyone at Berger. The Body Shop staff were accomodating for my daughter's college schedule and needs. The quality of the work product in the Body Shop is very good. This is the seco staff were accomodating for my daughter's college schedule and needs. The quality of the work product in the Body Shop is very good. This is the second time we've used them and are very pleased with the results. More
Great experience all around. Eugene was very helpful and offered useful suggestions. DJ and Cathy were also very helpful and they all took their time to answer any questions or concerns that we had. We are offered useful suggestions. DJ and Cathy were also very helpful and they all took their time to answer any questions or concerns that we had. We are very happy with our purchase and with the staff at Berger! More
Had a great experience dealing with the staff of Berger Chevrolet. My wife and I purchased a Traverse last night, and it was one of the most comfortable and satisfying car purchase experiences we've ever Chevrolet. My wife and I purchased a Traverse last night, and it was one of the most comfortable and satisfying car purchase experiences we've ever had. Never before had we purchased a vehicle on our first visit to a particular dealer. It always takes me two to three trips back before I'm ready to commit. Berger made it easy to make that purchase commitment on the first visit. In particular, we appreciated the help, friendliness, and no-pressure demeanor of our sales consultant Andrew Knaggs. While he was a relatively new sales consultant, by his own admission, we weren't put off by that. He took a real interest in us... asked the right questions... and answered all of our questions. Bottom line, he was a pleasure to work with and we won't hesitate to recommend him to our friends and acquaintences. Our thanks to the entire Berger Chevrolet team. We'll be back. More
I came into Berger looking to purchase a vechicle. I told Jeffrey what I had to put down, and what I wanted monthly payments to be - he gave me several choices. He did not try to sell me something I cou told Jeffrey what I had to put down, and what I wanted monthly payments to be - he gave me several choices. He did not try to sell me something I couldn't afford. He was very knowledgeable, and was able to answer all my questions. I never felt rushed or pressured. I am very satisfied with the purchase, and my experience at Berger - I would most definitely recommend Berger, and especially Jeffrey to my friends and famly that are looking to buy a new/used vehicle. More