
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Went in looking for a Volt, as I have been watching them evolve and waiting for the 2012's. I went to 3 local dealerships and Berger wanted to know what they needed to do to sell me the car. I told them t evolve and waiting for the 2012's. I went to 3 local dealerships and Berger wanted to know what they needed to do to sell me the car. I told them there was a $2,000 gap in their offer and they said ok we are not going to lose a sale we'll match, you can pick it up this afternoon. I cleaned out my old 18 mpg vehicle and picked up my new Chevy Volt 3 weeks ago today. I still have a third of a tank of gas left from them filling it up. I joked with Brian when he was filling it up that it did not seem fair that the folks that purchase pickup trucks get about 5 times as much gas. He laughed. More
I initally called in to get information on a Chevy Cruze... Scott called me back and was very friendly from the start. Answered all of my questions and was very informative.NOT AT ALL PUSHY :) This wa Cruze... Scott called me back and was very friendly from the start. Answered all of my questions and was very informative.NOT AT ALL PUSHY :) This was the first New Vehicle we ever got. Scott made out experience at Berger Worthwhile. I would recommend everyone to Berger Chevy. The Sale was smooth and took only a few hours. They Explained everything in detail and we did not in any way feel rushed. Scott was awesome! More
Dick Jacques was absolutely terrific to me and my wife! He made buying a new car a wonderful and exciting experience for us and is the only salesperson that we will ever use again. Good Luck Dick and thank He made buying a new car a wonderful and exciting experience for us and is the only salesperson that we will ever use again. Good Luck Dick and thank you for all of your wonderful help!!! Sincerely, Chet and Jolene Kotchka More
We arrived at the dealership about an hour before close. The staff was more than willing to work with us and even stayed past close to make sure all of our needs were met. We love our new truck and would de The staff was more than willing to work with us and even stayed past close to make sure all of our needs were met. We love our new truck and would definitely shop there again. More
This dealer, and Brian Isch as its representative, made the purchase of a new auto a great experience. My previous experience with Berger in 2003 was not great. When I met Brian, I explained my experienc the purchase of a new auto a great experience. My previous experience with Berger in 2003 was not great. When I met Brian, I explained my experience and he guaranteed me that this would be pleasant. After an initial drive in an Equinox, I told him what options we wanted, he gave me a good price. In checking it out with my USAA car buying service, Berger was at their price. When I mentioned USAA to him, he added the appropriate discount. My trade-in came in at the high end of the range I expected, so we made a deal. When it came time for financing, Andrew Tollzien (Bus Mgr) substantially beat the best rate I had found. I have had my Equinoz for a week, and I look back at a pleasant experinece, with a very good outcome. Thank you Brian and Andrew. More
I was looking for a used car, but had no idea I'd be getting such quality treatment. On top of the great price I received for my vehicle, I was shocked at how friendly and helpful the sales consultant w getting such quality treatment. On top of the great price I received for my vehicle, I was shocked at how friendly and helpful the sales consultant was. He waited in the snow and wind patiently while I browsed the different cars, and answered every one of my questions, even the stupid ones, politely and promptly. I was helped with every step of the process, and he went out of his way to make things as convenient for me as he could. I couldn't recommend another dealer, or sales consultant, more highly. I am definitely returning for my next vehicle, but considering how great the condition was on the car I bought, that probably won't be for a while! More
Sales Consultant Bryan Brown listened to all our needs when we were exploring the purchase of a used minivan. He was very friendly, attentive and informational regarding the different types of vehicles th when we were exploring the purchase of a used minivan. He was very friendly, attentive and informational regarding the different types of vehicles that were available. Bryan never pressured us into finalizing a sale, was always honest and helped us find the best vehicle for our family. He was even comfortable with our 3 year old son running around his office! Bryan went above and beyond in assisting us with answering our questions, letting us test drive multiple vehicles and thoroughly discussing warranty programs. When we need to purchase our next vehicle, we will visit Bryan and the team at Berger Chevy! More
Brian did a nice job identifying and servicing our needs. He had technical knowledge and waspersonable in the process. This is my second car in two years from him. Keep up the good work. He had technical knowledge and waspersonable in the process. This is my second car in two years from him. Keep up the good work. More
We had a great experience purchasing this vehicle. Brian was very helpful and informative about this vehicle and made the experience easy. I will purchase my next vehicle from him. was very helpful and informative about this vehicle and made the experience easy. I will purchase my next vehicle from him. More
Bought used truck in sept had many problem's from first day still havin them had to take to dodge dealer because they could not fix the truck there also burned over a quarter tank while they had it gave me day still havin them had to take to dodge dealer because they could not fix the truck there also burned over a quarter tank while they had it gave me a warranty on the tires they won't honor was a big selling point I knew the tires were bad when I bought it other work done on my wife's car bought there had a nail in the tire they marked it but didn't tell her she drove for 2 weeks before I noticed also needed a alignment they told me the tires were wore uneven because I didn't rotate the tire took somewhere else they checked the alignment said it was off all around a bad place to go More