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Berger Chevrolet, Inc
Grand Rapids, MI
1,668 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,668 reviews
March 22, 2016
2012 Ford Focus My mother and I had a wonderful experiece working with Wally. My mother's vehicle was on its last leg after almost 20 years. She was extremely stresse My mother and I had a wonderful experiece working with Wally. My mother's vehicle was on its last leg after almost 20 years. She was extremely stressed about finding another vehicle. Wally went above and beyond to find my mother a vehicle that was perfect for her. He truly put her mind at ease, and was very kind and courteous through out the time we were working with him. I would highly recommend him to anyone looking for a new vehicle! More
by Davisash
Employees Worked With
Matt "Wally" Waligora
March 18, 2016
Don't want my bad survey review to reflect upon service rep. I wrote a bad review for this place in my survey and in that survey I've stated that I basically don't feel comfortable bringing my vehicle into this I wrote a bad review for this place in my survey and in that survey I've stated that I basically don't feel comfortable bringing my vehicle into this Chevy location again. I'm wasting gas/time for nothing to get a car back that still has the same issue. I did this three Fridays in a row, and the third Friday was the last for me with this particular Chevy. However, I'm writing this review now because I don't want my bad survey of this chevy to reflect at all on my service rep Jeremy Anderson. He communicated things well to me, told me what he could with what knowledge he had. He even tried to get me to bring my car back a 4th time and I have to kindly refuse. Hold on to Jeremy, he put up well with the awkwardness of me and my vehicle returning three Fridays in a row, and/or his maintenance crew telling him that nothing is wrong with it. All the while, all of those things are still currently wrong with my vehicle. Thanks. More
by jacob13schafer
Employees Worked With
Jeremy Anderson
March 16, 2016
Great first car buying experience This was my first time buying a car off the lot. James T. and the Berger crew had no problem walking me through everything, so I had a better understa This was my first time buying a car off the lot. James T. and the Berger crew had no problem walking me through everything, so I had a better understanding of the entire process. James was patient and very informative with all my questions and concerns. I'm so happy I chose Berger for my first car buying experience! More
by Rroon102
Employees Worked With
James Thurkettle
March 13, 2016
Amazing! Matt was absolutely amazing with me and my two daughters! He worked very hard for me to get into a great vehicle for my family! I will always go back Matt was absolutely amazing with me and my two daughters! He worked very hard for me to get into a great vehicle for my family! I will always go back to him!! More
by shana87
Employees Worked With
Matt "Wally" Waligora
March 11, 2016
Excellent experience! Matt Waligora and the Berger team made my buying experience go so smoothly. Found the car I was looking for at the price I wanted. Highly recommend! Matt Waligora and the Berger team made my buying experience go so smoothly. Found the car I was looking for at the price I wanted. Highly recommend! More
by Tgent
Employees Worked With
Matt "Wally" Waligora
March 08, 2016
Perfect experience I would definitely recommend this dealership to all my friends as the sales people are friendly and knowledgeable they do what then can to make sure t I would definitely recommend this dealership to all my friends as the sales people are friendly and knowledgeable they do what then can to make sure that you are comfortable and that you leave happy thank you More
by Doom388
Employees Worked With
Matt "Wally" Waligora
February 29, 2016
Love my Equinox! Brought a new 2016 Equinox on Saturday (2/27). Matt Waligora was our salesman he was the best! Very friendly and knowledgeable, made the experience Brought a new 2016 Equinox on Saturday (2/27). Matt Waligora was our salesman he was the best! Very friendly and knowledgeable, made the experience painless! "Wally" spent a lot time showing all the new computer gadgets!! I also would like to say the other sale people were friendly and made sure we were taken care of. We were there for 3 hours and felt like family by the time we left!! More
by Barb
Employees Worked With
Matt "Wally" Waligora
February 29, 2016
Amazingly easy and simple! Berger made buying my first real car so easy. They worked hard to ensure I could get the car I loved for payments I could afford. Everyone congratulat Berger made buying my first real car so easy. They worked hard to ensure I could get the car I loved for payments I could afford. Everyone congratulated me and honestly I've never knew a whole company could be that friendly! More
by AlexisR
February 22, 2016
He did it again!! :) This man... this place.... AH-MAZING! Matt sold me a Terrain about 4 months ago, it was a great experience. 4 months later he got me out of the Terr This man... this place.... AH-MAZING! Matt sold me a Terrain about 4 months ago, it was a great experience. 4 months later he got me out of the Terrain into a much needed bigger vehicle, a Traverse. He did another amazing job! Matt has become a great friend along with a superb sales man because his job does not end when you drive off the lot. All the guys at Berger are wonderful, but Matt.. he truly knows his stuff and makes it a fun experience! GO TO BERGER! ASK FOR WALLY! More
by AmyCooper
Employees Worked With
Matt "Wally" Waligora
February 13, 2016
Friendly and helpful Wally and the team at Berger did everything they could to help get me the car I was looking for, and around the price I wanted. I would highly recomme Wally and the team at Berger did everything they could to help get me the car I was looking for, and around the price I wanted. I would highly recommend them to anyone looking to purchase a new car. More
by TylerHibbeln
Employees Worked With
Matt "Wally" Waligora
