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Berger Chevrolet, Inc
Grand Rapids, MI
1,668 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,668 reviews
September 29, 2016
Great service!!! I am very pleased with the service I received!!! Great workers, they really do care!!! Matt P and James T were both great. Overall great experience!!! I am very pleased with the service I received!!! Great workers, they really do care!!! Matt P and James T were both great. Overall great experience!!! More
by ADM
Employees Worked With
James Thurkettle, Matt Pelak
September 29, 2016
Great experience Worked with Beth over the phone as much as possible which worked great for me and most salespeople won't even take the time to do that. She honored th Worked with Beth over the phone as much as possible which worked great for me and most salespeople won't even take the time to do that. She honored the offer made on the phone and had the vehicle and everything ready when I came to the dealership. Great service I'll go there again More
by Robeli33
September 23, 2016
great service from all levels I was greeted promptly greeted by many salesmen including the general manager. All of my questions were addressed immediately. I even made special arr I was greeted promptly greeted by many salesmen including the general manager. All of my questions were addressed immediately. I even made special arrangements to have the car delivered to my home. #thumbsupBergerkeepitup More
by mstauf1
Employees Worked With
Lenny George, Matt "Wally" Waligora, Hugh Randle
September 22, 2016
Berger Chevrolet is great!!! Berger Chevrolet is the best dealership I have ever bought a vehicle from. Jeremy Hosey and the rest of the staff, were super helpful. Jeremy had me s Berger Chevrolet is the best dealership I have ever bought a vehicle from. Jeremy Hosey and the rest of the staff, were super helpful. Jeremy had me set up with a new Equinox and ready to go in no time. They gave me a great price and worked with me on my old trade-in. More
by Chads328
Employees Worked With
September 16, 2016
Customer focused I went to the dealership to trade in my used car with almost $200k miles for a used car with less than 50k miles. Thesalesman lessoned closely to my I went to the dealership to trade in my used car with almost $200k miles for a used car with less than 50k miles. Thesalesman lessoned closely to my needs and wants and put me in a new car which is more reliable than any used car I could have purchased. More
by King, Derris Dealer Rater
September 13, 2016
Leased a truck I had great service and everyone was friendly. No pressure sales and felt like Hugh wanted to make sure I was happy with my decision. Thanks!! I had great service and everyone was friendly. No pressure sales and felt like Hugh wanted to make sure I was happy with my decision. Thanks!! More
by Bethany S
Employees Worked With
Hugh Collins
September 11, 2016
Purchase new vehicle I've been working with Bergers for the past six years, in my profession I drive 50k miles per year I trade vehicles every 18-20 months Bergers has be I've been working with Bergers for the past six years, in my profession I drive 50k miles per year I trade vehicles every 18-20 months Bergers has been able to satisfy my needs for the past three vehicles . Since I trade so often it's not always a pleasure to shop for a new car, I've been able to make a phone call and the deals been there. Thanks Bergers for taking care of my needs now and hopefully in the future More
by 2017
Employees Worked With
Heather Jensen, Brian Hayes
September 07, 2016
I am satisfied with the transaction. I was leased my Cruze three years ago. This time I thought it was best to buy. Pat Ball was great! I plan to enjoy my 2016 Cruze. I was leased my Cruze three years ago. This time I thought it was best to buy. Pat Ball was great! I plan to enjoy my 2016 Cruze. More
by Bobby Jo
Employees Worked With
Patrick Ball
September 02, 2016
$6,000 more for your car deal. I came in to Berger Chevrolet on 28 th street, meet with a Hugh Collins, I was asking about the $6,000 more instead of explaining all this upfront he I came in to Berger Chevrolet on 28 th street, meet with a Hugh Collins, I was asking about the $6,000 more instead of explaining all this upfront he ran my credit, and then explained everythang to me, after he ran my credit he came back and became a jerk to me ,was rude af and was telling me my income n trade in was crap, excuse me, 2012 Honda civic wit 37,400 miles in excellent condition is not worth crap. More
by Shawty in NE GR
Employees Worked With
Hugh Collins
August 30, 2016
Great experience at Berger Was treated very well by salesperson, Bob Evans, from start to finish of purchasing auto. Bob was very helpful in finding best deal on car we wanted a Was treated very well by salesperson, Bob Evans, from start to finish of purchasing auto. Bob was very helpful in finding best deal on car we wanted and very honest in our dealings More
by KarlK
Employees Worked With
