Berge Volkswagen

Bel at Berge VW will take care of all your needs. I took my car for some repairs and he went above and beyond to get them fixed. He followed up and has awesome customer service. I took my car for some repairs and he went above and beyond to get them fixed. He followed up and has awesome customer service. More

Bel Karam in service department was great and professional! I took my 2020 VW Jetta in for some warranty covered work (Blind Spot Monitor malfunctioning) and not only they fixed my BSM control un professional! I took my 2020 VW Jetta in for some warranty covered work (Blind Spot Monitor malfunctioning) and not only they fixed my BSM control unit by replacing the module unit but also fixed the purge valve under the warranty that I didn't know I had an issue with! Bel definitely went above and beyond to take care of me on my VW and this is the reason I keep going back to VW (This is my 3rd Jetta!) More

They make the deal process easy and provide great services. Also make you feel welcome and at ease services. Also make you feel welcome and at ease More

We have done business off and on with Berge for 20 yrs. We soon learned not to take our VW to them for service because we were always shocked at the bill. We now take our vehicle to an independent German r We soon learned not to take our VW to them for service because we were always shocked at the bill. We now take our vehicle to an independent German repair shop. The last car we bought there in January 2019 was listed on their web site at $19,999 but when we got to the dealership, the sales rep said he could get us into the vehicle for $26,000.00. When I called them on it, they immediately dropped the price. Now I have made two attempts to call them but can't get a call back or even connected to someone. More

I previously wrote a review of the issues I had at Berge Volkswagen service department. I only gave them 1 star because of those issues. Since then, Vince contacted me and apologized (multiple times during Volkswagen service department. I only gave them 1 star because of those issues. Since then, Vince contacted me and apologized (multiple times during our conversation) and said he wasn't calling to make excuses (which he did not), but to see if we could agree on a resolution. We did do that and he did follow through on what he promised, promptly I will add. I am revising my review to a 4 star because of the integrity of their desire to make resolution of the issues I experienced. More

Berge Volkswagen deserves 5 stars. We had a great experience there. Brandy in the service department, is amazing. She understands what great customer service means. We won't go anywher We had a great experience there. Brandy in the service department, is amazing. She understands what great customer service means. We won't go anywhere else. Thank you More

Everyone was very polite and very easy to work with. I will buy from this dealership again! I will buy from this dealership again! More

Excellent service from everyone at this dealership. Jordan Davis worked exceptionally hard to get me exactly what I wanted at the right price. The rest of the staff was also super helpful and friendly! Jordan Davis worked exceptionally hard to get me exactly what I wanted at the right price. The rest of the staff was also super helpful and friendly! More

My fiancé went in today to see what they could to to get him out of the car he was in due to being overcharged and finding something better priced and better overall. The General sales manager, Earl, was th him out of the car he was in due to being overcharged and finding something better priced and better overall. The General sales manager, Earl, was the WORST and most horrible person. Using vulgar language towards my fiancé. Calling him a “worthless piece of xxxx” and saying “xxxx your family.” I would definitely not recommend this place ever. The most unprofessional dealership to date. More

We have been going to Berge Madza since 2015 when we got our first Mazda3. We showed up at the dealership at 7:22 pm.... they close at 8:00. Our first deal at Berge was a big deal for my girlfriend and to c our first Mazda3. We showed up at the dealership at 7:22 pm.... they close at 8:00. Our first deal at Berge was a big deal for my girlfriend and to calm her nerves I told the sales person at close that we were not going to close on the car without a Diet Coke. The sales person back in 2015 was "Are you serious?" and we replied, "yeah, you either get a a diet coke or we walk." We weren't serious, but the sales person had a diet coke he got from the nearby gas station ready at close. This was seriously the best experience we have had with a dealership. We have returned every two years to trade in our Mazda for a newer one. Each year, we remind the sales staff about the diet coke and they have not missed. Our recent trip was to Berge Volkswagen and we decided that we wanted something nicer. We showed up at 7:20 pm... 2 minutes earlier than normal. We were greeted by Jeff Wussler and of all the great car reps we have had, Jeff killed them all. He was instantly responsive to our needs and never made us feel bad for being there late. We were the only ones there. He energized the remaining sales staff and finance manager and got the Berge team humming. We never saw anything but smiles from everyone. We wound up buying an Atlas Cross-sport with the upgraded tech package with some Italian leather trim. The financing terms were EXACTLY what we expected and they threw in a wheel dipping to match our trim. We walked out with our new ride at 8:40 pm... 40 minutes past the dealership close. ...and true to our tradition, Jeff provided a diet coke at close. We are life long Berge buyers cause honestly... the $1.50 diet coke makes ALL the difference. Thank you Jeff, Thank you Berge! Bianca and Christoph More