
Berge Toyota
Mesa, AZ
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The guy I spoke with at Riverview was phenomenal. Excellant communication and interpersonal skills. I was browsing for my highlander on Autotrader just like a regular day. when I saw a highlander. ki Excellant communication and interpersonal skills. I was browsing for my highlander on Autotrader just like a regular day. when I saw a highlander. kind of liked it but man price was out of my range, so I sent them inquiry about it. Phil responded and told me that he cant do anything about it but would be more than happy to help me as much as he could. I thought he must be like other sales person who promise and then come back with same price telling you they cant do anything. But this guy went extra mile for me. I was surprized when he called me the other day and told me that their used car manager could bring it down about 2k. I was happy but still wasnt sure about the car and people so I took a risk going to Mesa from Peoria to see the car. After reaching dealership I looked at the car and fell in love at first sight. I was praying that everything come alright and bingo it was great car in great price. Today I have put around 1000 miles on this car and couldnt be happier. I would highly recommend them. especially Phil. Do ask about him and ask him if he can help. He helped me. More
John was very easygoing, and let us drive the conversation instead of forcing anything down our throat. I think the approach was welcomed, as other dealerships felt like a shark tank. I also l conversation instead of forcing anything down our throat. I think the approach was welcomed, as other dealerships felt like a shark tank. I also like the fact that John checks in with me on a regular basis. Even if my schedule does not always allow me to reply, I appreciate the diligence. More
Paul Sarpad is a very Polite, Professional Salesperson, he has explained everything I sight of and about the 2013 Tundra I have purchased in a very professional manner and knowledge of the truck. The sale he has explained everything I sight of and about the 2013 Tundra I have purchased in a very professional manner and knowledge of the truck. The saleman and the financial department worked together to negotiate the down payment and monthly payments I can manage. The deal was explained to me in plain english and followed by asking me of any question I may have about any of the documents. More
Riverview jumped through many hoops to have our Prius available for us that same day, as it came from a cross-town dealer. Rich the salesman was warm, friendly, and seemed to me like my cousin in Georgi available for us that same day, as it came from a cross-town dealer. Rich the salesman was warm, friendly, and seemed to me like my cousin in Georgia. I trusted him implicitly with every turn of the car-purchase process, and he has since been a great networking person, getting us in contact with all the right people to make our experience with the very new system intuitive, and easy to learn. I have already recommended him to several people who are interested in our new PriusV. I would not hesitate to recommend him. I wasn't even much aware of the negotiation process, which is a good thing. Riverview made this an easy event - they fed us lunch and we were there a while, but we enjoyed everyone we met, and learned some of the fine points of Prius operation. More
All I can say is Great, Great, Great place to go if your going to buy a car. This is by far the best dealership I have been to in my years of car shopping. They have great customer service and really do the going to buy a car. This is by far the best dealership I have been to in my years of car shopping. They have great customer service and really do their best to make sure you are happy before you leave. Ours sales guy was outstanding in his customer service, No pressure to buy. It was totally our decision. Everyone here were really nice and they have a nice delership with lots of goodies and place for the kids. Will deffinitely be doing business again for the rest of our family. More
It was truly a pleasure to bring my vehicle to Riverview. The first person I saw greeted me warmly and made sure the service advisor I had spoken to (Bruce) was informed I had arrived. Bruce went over the s The first person I saw greeted me warmly and made sure the service advisor I had spoken to (Bruce) was informed I had arrived. Bruce went over the service record for the vehicle with me and made sure that anything needing attention was addressed. I am very pleased with the quality of work performed. I did not experience any "surprises". I have come to expect a great level of service from Riverview. More
It was awesome. I had very specific choice in color and options. They found my car and had it ready for me when I arrived for my appointment. They even sent me a picture of my new car before I came in. Th options. They found my car and had it ready for me when I arrived for my appointment. They even sent me a picture of my new car before I came in. This is the first time I got to drive my new car off the lot the same day of purchase. More
The facility is laid out nice. The waiting room is comfortable looking and has wifi so many waiting were using. Liked the fact that watching mechanics is available. Our salesman was thorough, knowle comfortable looking and has wifi so many waiting were using. Liked the fact that watching mechanics is available. Our salesman was thorough, knowledgeable, personable, and considerate. Was a pleasure to work with Will. Called ahead with desire to drive again and get info on my trade in. Vehicle was ready to go...clean, full tank of gas, and parked inside so cool. AZ high temps that day. More
Philip Mason did a tremendous job in the purchasing processing and made the experience which most hate, easy and enjoyable. I am very happy with the deal we made and the process of buying the truck. processing and made the experience which most hate, easy and enjoyable. I am very happy with the deal we made and the process of buying the truck. More
We applied for on line credit and were called within the hour by our wonderful salesman, Phillip Mason. In less the 6 hrs from the phone call to the closing we came home with the perfect Toyota. hour by our wonderful salesman, Phillip Mason. In less the 6 hrs from the phone call to the closing we came home with the perfect Toyota. More