Berge Toyota

Truly listened to me. Tony was excellent. He provided me with everything I needed to make a quick decision, and really and truly listened to what I asked for. Other salesme Tony was excellent. He provided me with everything I needed to make a quick decision, and really and truly listened to what I asked for. Other salesmen I've worked with were quick to steer me in opposite directions, but Tony listened to everything I said, and responded efficiently with the answers I needed. I would highly recommend him to any of my friends, and I have already done so, in fact. :) I went in planning on a 35 minute test drive, but ended up walking out with the perfect car for me. Saved me so much time and headache. His authenticity, transparency and knowledge base made me switch my business from another Toyota dealership to this one. More

Multiple lies. Will never return. Bought elsewhere same day. Some background: I am a pilot and my wife is an attorney. We were helping my sister shop for a 2015 Toyota Corolla or Camry. When we were at the dea Some background: I am a pilot and my wife is an attorney. We were helping my sister shop for a 2015 Toyota Corolla or Camry. When we were at the dealership, the salesperson lied to us on multiple occasions about the fees this dealership charges. They described the "acquisition" fee and "government" fee as state mandated items - this is not so. They are fees designed to increase the bottom line. We ended up buying the car at AutoNation Toyota in Tempe which did not charge us any of these fees. The salesperson and finance department at Riverview Toyota were very slimy and did nothing I asked them to do. They treated us like amateurs they could confuse by switching money around when all we wanted was a good deal. Instead of getting us a good deal by lowering the total amount we were paying over the loan, they kept trying to ask us for a specific monthly payment or certain down payment and would shuffle the money around to make the deal look better. In reality, the total payment remained the same or sometimes, was even higher. Also, Riverview Toyota insisted on including an "Arizona package" which includes window tint and paint protectant for $699. This was not a required package at AutoNation. This is also much higher than what it would cost to have it done by a third party. Finally, Riverview would not honor the "True Car" savings certificate and insisted on more money shuffling throughout the deal. Overall, I would not recommend this dealership to anyone. These games cost them a sale and we bought at AutoNation that same day. More

My Riverview Toyota Experience Ed was friendly and called when ge said he would. Too many places i have had to call on progress of vehicle. Not at Riverview Toyota, they do what the Ed was friendly and called when ge said he would. Too many places i have had to call on progress of vehicle. Not at Riverview Toyota, they do what they say! More

I'm always happy with the service at Riverview Toyota It's always easy making an appointment. I prefer to work with Bruce. He is competent and friendly and goes out of his way to make me happy. I'm always It's always easy making an appointment. I prefer to work with Bruce. He is competent and friendly and goes out of his way to make me happy. I'm always happy with the work on my car. More

My service advisor was very helpful and listened Rich was very helpful. Listened to what I needed done. Kept me informed of the status of my car during my wait. Felt like I was given all the facts an Rich was very helpful. Listened to what I needed done. Kept me informed of the status of my car during my wait. Felt like I was given all the facts and nothing was hidden. I will have him as my service advisor again. More

not aggressive Lee was great because he was very laid-back and not pushy. I went to Tempe Toyota (and other nearby dealers) to look at cars as well, but came back to Lee was great because he was very laid-back and not pushy. I went to Tempe Toyota (and other nearby dealers) to look at cars as well, but came back to Lee because he did NOT badger me with calls and emails like other salespeople but rather let me decide when to reach him for information. I really liked the experience both with him and with the dealership. I suspect some dealers encourage salespeople to be aggressive, but in my case it's a reason to shop elsewhere. Thanks Lee! More

Laid-back and not pushy Lee was great because he was very laid-back and not pushy. I went to Tempe Toyota (and other nearby dealers) to look at cars as well, but came back to Lee was great because he was very laid-back and not pushy. I went to Tempe Toyota (and other nearby dealers) to look at cars as well, but came back to Lee because he did NOT badger me with calls and emails like other salespeople but rather let me decide when to reach him for information. I really liked the experience both with him and with the dealership. I suspect some dealers encourage salespeople to be aggressive, but in my case it's a reason to shop elsewhere. More

I found Riverview Toyota on Google and am very happy Kent was very accomodating and professional. He did an excpetional job answering our questions and concerns. Kent and Chris Lopez went out of their wa Kent was very accomodating and professional. He did an excpetional job answering our questions and concerns. Kent and Chris Lopez went out of their way to help us return a borrowed vehicle from another Toyota dealership and pick up our trade from that same dealership to help us from saving several trips back to Riverview Toyota. More

We got a warm welcome at Riverview Toyota Just the nicest, most informative person I've ever worked with. It was a busy day and closer to the end and he acted as if we were the first and only Just the nicest, most informative person I've ever worked with. It was a busy day and closer to the end and he acted as if we were the first and only customers he would speak with that day. More

Repair review He got the car in for service right away, and called on my cell phone when it was ready. He also had the car washed for me. He got the car in for service right away, and called on my cell phone when it was ready. He also had the car washed for me. More