Berge Toyota
Mesa, AZ
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Excellent customer service When going in, ask for Tracy. She keeps you well informed on what needs to be done and works to meet all your service needs. When going in, ask for Tracy. She keeps you well informed on what needs to be done and works to meet all your service needs. More
Quick, easy and helpful We worked with Tony Chaudoin and he was awesome. He was knowledgable about all the makes and models and helped us find the exact truck we wanted. We w We worked with Tony Chaudoin and he was awesome. He was knowledgable about all the makes and models and helped us find the exact truck we wanted. We will be back! More
"Riverview Toyota gives Toyota a bad name" Very unethical, unprofessional business with a joke as a general sales manager. I do not recommend this dealership to anyone. You go into purchase the Very unethical, unprofessional business with a joke as a general sales manager. I do not recommend this dealership to anyone. You go into purchase the vehicle that you want, and they sell it to someone else, and offer you an older vehicle. I drove 50 miles to this dealership to purchase a vehicle. I had been in two days earlier, and said I was interested. I got the check together and confirmed on the phone that I would be purchasing the vehicle. I even got my offer approved by the general sales manager. The next morning, I called to confirm my appointment to purchase the vehicle. As I was on my way up to the dealership, I get a call from my sales rep saying that someone is test driving my vehicle, but that he would do everything in his power to keep it from getting sold. He called back 5-10 minutes before I got there and told me that the people weren’t interested and that the car was mine. When I got to the dealership, I was waiting with my sales rep who had the keys to my vehicle. Then, another sales rep came in as well as the customer care manager (whom I had also gotten a confirmation over the phone to purchase the vehicle) told me that the people that test drove the car were going to take it. I walked out the door. The general sales manager, Scott Stapley, followed me out to try to sell me an older car that wasn’t a special edition for the same price if not more. He angrily argued with me to try to justify what he did, and he used foul language. He was extremely unprofessional, unethical, and not apologetic to my situation. Do not waste your time at this dealership; they give Toyota a bad name. More
Excellent car buying experience I did some research on trade in value on my Toyota Tacoma to see what KBB said it was worth before deciding that I was ready to upgrade to a Toyota RA I did some research on trade in value on my Toyota Tacoma to see what KBB said it was worth before deciding that I was ready to upgrade to a Toyota RAV4. Riverview reached out to me with a very competitive bid for the model I was interested in. I made an appointment for Sunday and went in. Michael Stein took me out to the lot and gave me all the specs on different models, what each one had, what the upgrades were, etc. Then we went for a test drive in the model I was interested in. Upon returning, he showed me what was available on the lot colorwise. As soon as I saw the purple one, I knew I was going to walk out with a new vehicle. Scott Stapley gave me a rundown on cost and final payment, also showed me the options between the promotional options that Toyota currently was offering. I appreciate the honesty and the complete breakdown of costs before deciding what I was going to buy. I went for the full package with all the options and the finance person (forgot his name) worked out a better extended warranty for my specific needs. Yes, I spent a bit more than I wanted, but finally upgrading to a vehicle that I can use and enjoy for a long time made it all worth while. I also have bumper to bumper coverage with that nationwide warranty. I call it a necessity if I am taking any long road trips, the warranty is honored at any and all Toyota dealers across the nation. Excellent service, and I appreciate Michael spending so much time with me explaining all the features of my new RAV4! More
Great Salesperson Milan Lemon .Great experience ! Excellant from start to finish ! Took 2013 Prius in for service . Left with a 2017 Prius ! Great car ! Great service. Car salesman Milan Lemon didn' Excellant from start to finish ! Took 2013 Prius in for service . Left with a 2017 Prius ! Great car ! Great service. Car salesman Milan Lemon didn't act like a slesman . He was kind and showed us an advantage of a new Prius. Our Prius had 55,000 miles and Warranty about finished . He spent so much time with us explaining all brands, features and etc. We love Prius and Milan helped us find a new white one. Prius has been upgraded ! I feel like I now own a car that would have been expensive ! As my husband and I hand't considered purchasing a new car Milan sepnt time with us and we realized the advantages to us of purchasing a new Prius as well. I had a Salesman in mind to buy our new car from in Scottsdale when we were ready. Milan by his kindness and genuine demeanor made us want to buy a car then from him. Awesome staff ...this is a top-notch dealership . Went for Service bought a beautiful new Prius ! More
Evan Olson Review - Superb Service! I love this place! They always take care of me. Especially Milan Lemon Go see him. I had low credit, no $$ down, and he still got me into my new 2017 I love this place! They always take care of me. Especially Milan Lemon Go see him. I had low credit, no $$ down, and he still got me into my new 2017 Toyota Corolla that gets 32mpg! I'm a happy camper #satisfied #goodservice More
Excited !! Tacoma TRD Offroad 4x4 Wow, where to start.... I just replaced my 2003 Tacoma of 14 years. I love my new 2017 Tacoma CrewCab TRD Offroad 4x4 !! I was merely just dreaming of Wow, where to start.... I just replaced my 2003 Tacoma of 14 years. I love my new 2017 Tacoma CrewCab TRD Offroad 4x4 !! I was merely just dreaming of buying, but that all changed when Gino welcomed me at the door. I started the dream with a click on TureCar and instantly I was put in touch with 3 dealers for pricing. Intimidating and nerve racking negociations ?? NOT at Riverview Toyota in Mesa Arizona, my second stop. And even more so if you get paired with Gino Darmo & Chris Lopez for buying a new Tacoma. Boy did I get an education on the Tacoma, and Chris is the man for taking the Tacoma to the next level. These guys know their business. I felt like I was entering Gino's home for dinner. Gino is the 'Robert Deniro' of the car business--- great guy, no joke. 25 years in the business and you can tell. Both me and Riverview are lucky to have met Gino & Chris. No Bull !! So if your in the market for buying a Tacoma, make Riverview your 1st stop, you won't regret it. If anything, go meet these guys at Riverview--- they will GET YOU EXCITED !! More
Awesome staff What awesome staff at the dealership. Everyone there goes above and beyond to ensure that the customer's needs are being addressed. It is evident that What awesome staff at the dealership. Everyone there goes above and beyond to ensure that the customer's needs are being addressed. It is evident that the number 1 goal of the dealership is their customers' satisfaction. Would I go back? Of course, and to prove it, I've referred two people for their next car purchase to use Riverview. One friend already bought a new Highlander there, and the other person, is looking today. She intends to buy only from Riverview because I told her what a great company Berge has there, and as an English instructor, my friends know I do the research first. More
Top Notch Service and Sales Staff Tracy in service is very knowledgeable and excellent to work with. Blake in the sales was very professional and was able to come up with great ways t Tracy in service is very knowledgeable and excellent to work with. Blake in the sales was very professional and was able to come up with great ways to work with me and get me out of my terrible lease and into the vehicle I wanted. First time I felt like a salesman had by best interests at heart. Will Smith the sale manager was also very professional and knowledgeable of the ins and out of my Tacoma. This is my 4th Toyota, each from a different Toyota dealership and Riverview has so far been the best overall experience. Very professional and friendly staff. More
Riverview exceeded my expectations. Tracy was great to work with. Her promises on a job well done exceeded my expectations. I also d Felt like she made my car a priority and paid speci Tracy was great to work with. Her promises on a job well done exceeded my expectations. I also d Felt like she made my car a priority and paid special attention to my need to get my service done quickly. More