Berge Toyota
Mesa, AZ
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New Carolla Just purchased a 2019 Toyota Corolla within the last 4 days. All the staff was helpful and professional. Staff went out their way to find the best lo Just purchased a 2019 Toyota Corolla within the last 4 days. All the staff was helpful and professional. Staff went out their way to find the best loan for us. I would recommend this company to all my friends and family More
RAV 4 purchase Staff was knowledgeable, efficient, and friendly. They found the perfect car for me. Totally positive experience. Facility was very nice. Great help Staff was knowledgeable, efficient, and friendly. They found the perfect car for me. Totally positive experience. Facility was very nice. Great help with learning how to use the technology in the car. More
Friendly and Great Customer Services Tracy Fahrenbruch has been my service advisor for the past three times at river view Toyota. And she's tells me what Services my car needs and recomme Tracy Fahrenbruch has been my service advisor for the past three times at river view Toyota. And she's tells me what Services my car needs and recommends other services that I can wait on. Tracy is honest and friendly. More
Disappointing Was told a recalled part would take most of day. That's fine. Get called literally 2 minutes before they closed its done and just needs to go thru was Was told a recalled part would take most of day. That's fine. Get called literally 2 minutes before they closed its done and just needs to go thru wash. Sure, takes me about that time to reach dealer. Get there, car not ready it washed. Wait another 30 minutes. Car pulls up. Car not washed. Dirty hand prints left on exterior. So clearly not washed. Leave because just want to go home at that point. Just disappointing. More
Great experience Will was great. Things went smoothly. Only slight annoyance was everyone kept saying congratulations, was used at every turn. Over a dozen times. Didn Will was great. Things went smoothly. Only slight annoyance was everyone kept saying congratulations, was used at every turn. Over a dozen times. Didn’t win the vehicle, bought one. More
Horrible Service Purchased a new vehicle that turned out to have been damaged before I drove it off the lot. Discovered the damage when I got home with the vehicle and Purchased a new vehicle that turned out to have been damaged before I drove it off the lot. Discovered the damage when I got home with the vehicle and took it back to the dealership the very next day. They began gaslighting me. I engaged Toyota Corporate and the Riverview Dealership and both have made empty promises to fix the vehicle and repair the damage yet nothing has been done for over 4 Months. Nothing but excuses and empty promises from both parties. Riverview won't fix the problem without Toyota Corporate. Toyota Corporate makes excuse after excuse and empty promises on when a part will be available. They could try actually replacing the damaged piece, its not like its that expensive or a repair and I paid for a new vehicle not a damaged one. Worst car purchase experience of my life. Customer Satisfaction is not something I feel they care about. Eventually I may have to hire a lawyer. More
Great service from the advisor and technician My Advisor Eric was very professional and went over and above to help me out. My expierience was great and the work was performed very well My Advisor Eric was very professional and went over and above to help me out. My expierience was great and the work was performed very well More
Ashlee in the service department I scheduled an appointment for a factory recall I came in to have it done had a minor issue with the work done, Ashlee took care of it made it a posit I scheduled an appointment for a factory recall I came in to have it done had a minor issue with the work done, Ashlee took care of it made it a positive and wonderful experience. Great customer service, thank you Ashlee. More
Great Service Dept Good and competent service department! Had Tracey as my service manager for repairs... she was competent and on the ball! Kept me informed and followe Good and competent service department! Had Tracey as my service manager for repairs... she was competent and on the ball! Kept me informed and followed up on everything I requested. Repairs are always reliable and knowledgeably done here by the technicians too. Well run shop. More
Daughters birthday present I’m a Toyota fan with several Toyota dealerships closer to me than Riverview. But Riverview is the only Toyota dealership I would buy from and I’m on I’m a Toyota fan with several Toyota dealerships closer to me than Riverview. But Riverview is the only Toyota dealership I would buy from and I’m on purchase number 3 from you guys. Salesman Tony ChaUdoin really seemed to know his stuff and explained the 4Runner to my daughter very thoroughly, Great guy, he handled the birthday surprise brilliantly. Sales Manager Chris Lopez’s can do attitude towards the custom work and vehicle buildup is refreshing as you don’t see that at many dealerships and it was my original draw to this dealership, standards well above the rest. I’m grateful to the dealership for the video created by Tony and Chris and for the spectacular service I received. More