Berge Toyota
Mesa, AZ
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Ashley Cude & Robert Hill were absolutely amazing and they made me and my girlfriend feel like they were interested in what we wanted and what we were looking for. They never pushed the unwanted on us. O they made me and my girlfriend feel like they were interested in what we wanted and what we were looking for. They never pushed the unwanted on us. Over all they made us feel welcomed and helped us where we were not knowledgeable on things since I am a first time car buyer. They showed us everything we need to know. Nothing was kept a secret, everything was showed and explained thoroughly. More
Ashley, her Mgr and Christopher Chavez in finance made this experience so worthwhile in today’s challenging market. Not only did I get what I was expecting for my trade in, they were very accommodating un this experience so worthwhile in today’s challenging market. Not only did I get what I was expecting for my trade in, they were very accommodating until the new vehicle arrived. Rates were excellent based on my credit score and overall experience was stellar. Thank you Ashley for being persistent but not pushy as this earned my business along with all that you did for me. Will recommend you guys to everyone. Great experience. More
This is a rebuttal from my first survey. After submitting my original survey (one star rating), I received a call from Chris Lopez from Berge's Toyota. He asked me to explain to him how his dealership had fa my original survey (one star rating), I received a call from Chris Lopez from Berge's Toyota. He asked me to explain to him how his dealership had failed me. After my explanation, he apologized and told me the problems would be addressed at the dealership. He was compassionate and convinced me of his empathy and caring for me as a customer. He then asked me if there was any way he could resurrect the deal. Suffice it to say, he did make me a great deal and I bought a new Toyota Avalon Limited. I drove from Southern Nevada to make this purchase because of Chris Lopez. When my Wife and I arrived at the dealership to pick up the car, I was met with professional, kind and courteous personnel and the vehicle was off the charts regarding cleanliness and curb appeal. It wasn't long before I made the statement to them that their dealership, Berge's Toyota had a real home town family feeling. I couldn't be happier with the whole buying process and would highly recommend this dealership and their staff to anyone looking to purchase a car. Thanks to Chris and all the folks at Berge's Toyota. You have a customer for life! More