Berge Mazda

After having just about the worst time ever with another Mazda dealer, we called up Berge Mazda to see if they had the car we were looking for. Not only did they have it, but we were able to drive off in it Mazda dealer, we called up Berge Mazda to see if they had the car we were looking for. Not only did they have it, but we were able to drive off in it within hours. The staff was super helpful, and even took the time to sit with us in the car and go through all of the features, as well as set up the GPS and Bluetooth. We walked out very happy with our experience. More

My salesperson was Eric Thompson. He did a fantastic job of making sure my needs were met as well as my overall satisfaction and knowledge of what I was buying. He did a great job with getting me what I wa of making sure my needs were met as well as my overall satisfaction and knowledge of what I was buying. He did a great job with getting me what I wanted at the price I needed it to be. Great guy. I enjoyed my time with him. He was extremely friendly and genuine. I would recommend Eric to my friends and family that are looking to get a new car. More

Brian was great - he made the whole experience very easy. Was at tentative with out being pushy, willingly wanted to find exactly what I wanted. I appreciate that he went to find a manual transmission when Was at tentative with out being pushy, willingly wanted to find exactly what I wanted. I appreciate that he went to find a manual transmission when there weren't at this location. More

We enjoyed buying our Mazda. Mark Osier is very professional and helpful to us with our purchase. Their people are friendly and we enjoyed getting our car. We will be back for care of our 2 Volkswa professional and helpful to us with our purchase. Their people are friendly and we enjoyed getting our car. We will be back for care of our 2 Volkswagens. More

They are all car guys; they communicate well and made the time fly while I was there. That is why I didn't sit and watch TV while I was there, it was much more fun to talk with the staff... about cars and Ma time fly while I was there. That is why I didn't sit and watch TV while I was there, it was much more fun to talk with the staff... about cars and Mazdas. They treated me like an old friend. Vince knows that my car wins at car shows. He makes sure the service people treat my Miata like it's a Ferrari. Vince always tells it to me straight. When he said I needed a front brake job, I never questioned him because he had updated me on their wear for the past four visits. He is half of the reason my wife bought her new 2012 Mazda3 at Berge; because she trusts him as well. More

It was literally the best car buying experience I have ever had. From beginning to end it took less time than any other car I've purchased and I actually felt good about the deal when it was completed. Th ever had. From beginning to end it took less time than any other car I've purchased and I actually felt good about the deal when it was completed. The staff was professional and friendly. Top notch all the way!!! More

I went in for a standard oil change and at first my service was great. They were prompt and friendly. They showed me what was wrong with my car and what needed to be fixed, with a quote at the ready ju service was great. They were prompt and friendly. They showed me what was wrong with my car and what needed to be fixed, with a quote at the ready just as a normal dealership would do. Now before I went in my driver side door had a slight squeak when it would open. When I was getting into the car I noticed that it was more quiet and easy to open. My initial reaction was cool these guys lubed it up and I was stoked on the service. When I pulled into my driveway and parked my door would not remain open swung back and forth. I called and talked to Vince and he said sometimes the screws come loose and sure enough I was missing a screw on one of the hinges. I brought my car in a couple hours later after a meeting and Vince told me there was no way the damage happened in his shop and referred me to his off duty manager. Vince has assured me there is no way they are going to fix the damage when all that needs replacing is a couple screws. It is not a big deal, but it is the principle of it all that makes me so irate. I WOULD NEVER RECOMMEND BERGE MAZDA FOR ANY SERVICE NEEDS... EVER. More

Great service! Vince does an excellent job at every visit. Prompt and consistent service with appropriate time for a completion. This dealership has been great to me and the service department is top visit. Prompt and consistent service with appropriate time for a completion. This dealership has been great to me and the service department is top notch. More

I worked with Mike Williams at Berge Mazda. He quoted me a price & a monthly payment and said I would get a Costco discount. Guess what? When I finally got to the finance guy, big surprise. I should have a price & a monthly payment and said I would get a Costco discount. Guess what? When I finally got to the finance guy, big surprise. I should have walked out. Price was higher, monthly payments were higher and NO Costco discount. As a college professor, I make sure ALL of my students know about this situation. Don't worry, BAD NEWS will spread fast. More

I grew up in Mesa, very familiar with Berge so they were the dealer I called when I needed a car. Having just moved back from Germany I was without transportation and getting rides from to and from. I talke the dealer I called when I needed a car. Having just moved back from Germany I was without transportation and getting rides from to and from. I talked to Mike and he had the kind of car I wanted, a certified beetle. I told him I would be in the next day and asked what the hours were. He said he would be available from 8-5. I told him I would be there sometime during the day. He pressured me for a specific time and I explained to him I had no car and would get there when my ride could bring me. At 10:00 the next morning HE CALLED again trying to make me commit to a specific time. I again explained I would get there when I had a ride. Apparently this was not good enough and he called again. Super irritating as I had every intention of buying the car. Needless to say I was not in mood to reward his childish behavior so I bought a car someplace else. Loved the experienced and professsional salesman. Since then, mike has called me repeadedly leaving 4 or so voice mails. He finally reached me today and when I told him the reason for not coming in and that I had bought a car elsewhere he responded with the most sarcastic "congratulatios" immaginable. If you like harassment, childish, high pressure, unprofessional sales people go to this dealer. Oh, and before writing this I tried to call. Guess what? No managers were available. More