Berge Mazda

We enjoyed buying our Mazda. Mark Osier is very professional and helpful to us with our purchase. Their people are friendly and we enjoyed getting our car. We will be back for care of our 2 Volkswa professional and helpful to us with our purchase. Their people are friendly and we enjoyed getting our car. We will be back for care of our 2 Volkswagens. More

They are all car guys; they communicate well and made the time fly while I was there. That is why I didn't sit and watch TV while I was there, it was much more fun to talk with the staff... about cars and Ma time fly while I was there. That is why I didn't sit and watch TV while I was there, it was much more fun to talk with the staff... about cars and Mazdas. They treated me like an old friend. Vince knows that my car wins at car shows. He makes sure the service people treat my Miata like it's a Ferrari. Vince always tells it to me straight. When he said I needed a front brake job, I never questioned him because he had updated me on their wear for the past four visits. He is half of the reason my wife bought her new 2012 Mazda3 at Berge; because she trusts him as well. More

It was literally the best car buying experience I have ever had. From beginning to end it took less time than any other car I've purchased and I actually felt good about the deal when it was completed. Th ever had. From beginning to end it took less time than any other car I've purchased and I actually felt good about the deal when it was completed. The staff was professional and friendly. Top notch all the way!!! More

I went in for a standard oil change and at first my service was great. They were prompt and friendly. They showed me what was wrong with my car and what needed to be fixed, with a quote at the ready ju service was great. They were prompt and friendly. They showed me what was wrong with my car and what needed to be fixed, with a quote at the ready just as a normal dealership would do. Now before I went in my driver side door had a slight squeak when it would open. When I was getting into the car I noticed that it was more quiet and easy to open. My initial reaction was cool these guys lubed it up and I was stoked on the service. When I pulled into my driveway and parked my door would not remain open swung back and forth. I called and talked to Vince and he said sometimes the screws come loose and sure enough I was missing a screw on one of the hinges. I brought my car in a couple hours later after a meeting and Vince told me there was no way the damage happened in his shop and referred me to his off duty manager. Vince has assured me there is no way they are going to fix the damage when all that needs replacing is a couple screws. It is not a big deal, but it is the principle of it all that makes me so irate. I WOULD NEVER RECOMMEND BERGE MAZDA FOR ANY SERVICE NEEDS... EVER. More

Great service! Vince does an excellent job at every visit. Prompt and consistent service with appropriate time for a completion. This dealership has been great to me and the service department is top visit. Prompt and consistent service with appropriate time for a completion. This dealership has been great to me and the service department is top notch. More

I worked with Mike Williams at Berge Mazda. He quoted me a price & a monthly payment and said I would get a Costco discount. Guess what? When I finally got to the finance guy, big surprise. I should have a price & a monthly payment and said I would get a Costco discount. Guess what? When I finally got to the finance guy, big surprise. I should have walked out. Price was higher, monthly payments were higher and NO Costco discount. As a college professor, I make sure ALL of my students know about this situation. Don't worry, BAD NEWS will spread fast. More

I grew up in Mesa, very familiar with Berge so they were the dealer I called when I needed a car. Having just moved back from Germany I was without transportation and getting rides from to and from. I talke the dealer I called when I needed a car. Having just moved back from Germany I was without transportation and getting rides from to and from. I talked to Mike and he had the kind of car I wanted, a certified beetle. I told him I would be in the next day and asked what the hours were. He said he would be available from 8-5. I told him I would be there sometime during the day. He pressured me for a specific time and I explained to him I had no car and would get there when my ride could bring me. At 10:00 the next morning HE CALLED again trying to make me commit to a specific time. I again explained I would get there when I had a ride. Apparently this was not good enough and he called again. Super irritating as I had every intention of buying the car. Needless to say I was not in mood to reward his childish behavior so I bought a car someplace else. Loved the experienced and professsional salesman. Since then, mike has called me repeadedly leaving 4 or so voice mails. He finally reached me today and when I told him the reason for not coming in and that I had bought a car elsewhere he responded with the most sarcastic "congratulatios" immaginable. If you like harassment, childish, high pressure, unprofessional sales people go to this dealer. Oh, and before writing this I tried to call. Guess what? No managers were available. More

My experience was great until I was put into a finance room with Carmine Capo who out right lied about financing and extras not needed. The interest rate on the paperwork was higher than quoted by salespe room with Carmine Capo who out right lied about financing and extras not needed. The interest rate on the paperwork was higher than quoted by salesperson when I brought to his attention he acted like he made a mistake but looking back I'm sure he was hoping I would not notice. I would never ever suggest anyone use this dealership or beware of the finance department. More

I took my VW in for an engine check light coming on and was advised of an emission valve sticking open and was given a price for repair. The vehicle is no longer in waranty and their price was very expens was advised of an emission valve sticking open and was given a price for repair. The vehicle is no longer in waranty and their price was very expensive (labor rate $110 per hour) I paid to diagnose the problem and took the vehicle back. The very next day (after they had the vehicle all day the previous day) the car stalled on an offramp. I towed it to another dealership that was closer. That day, I found out that the fuel pump was removed from the car and when it was put back in, the lines were forceably bent, causing the car to act like it had no gas, thus stalling. Berge will not own up to the fact that during troubleshooting the car, they broke a the fuel pump. It was not bent when I took it into them. I know this because it had no problems for over 66k miles. Then, with the fuel pump forceably bent, it began to run like crap. Don't trust these people for even something simple like an oil change. Thisgs will mysteriously break and they will cover their lies with more lies and not care about the customer whatsoever. More

We purchased a used car from this dealer, within 24 hours the battery was dead. We attempted to contact the dealer, who stated the deal was as is and the battery could not be bad because their mechanic state the battery was dead. We attempted to contact the dealer, who stated the deal was as is and the battery could not be bad because their mechanic stated it was good. Installing the new battery led to some very big surprises: the battery was not checked, parts were missing from the battery plus it was obvious that the vent caps had not been removed and the fan shroud was missing bolts that hold it in place. Run, don't walk away from this dealership as I would never recommend them and the horrible experience I went through More