Berge Mazda

HORRIBLE dealership Worst dealership I've ever been to! I purchased a 2006 Chevy Silverado listed on their website for $9,995. I had the truck for 3 days and i got a c Worst dealership I've ever been to! I purchased a 2006 Chevy Silverado listed on their website for $9,995. I had the truck for 3 days and i got a call saying i couldn't get financed, so i talked to a friend that is in the auto financing field. He looked up the value of the truck and it is listed at retail for $7,024 i was a little mad and i thought i would go to Berge to talk to them. I talked to David in finance and he acted like he didn't know anything i was talking about and didn't want to help me. David sent me to James the sales manager, i told him that they over charged me and i wanted it to be fixed or i want my trade back and they can have their truck. James told me they didn't rip me off it was listed for $9,995 and that's what i bought it for. I told him its Kelly Blue Book value was $7,024 so he needs to fix what they charged me for. He could care less about me and told me I was stupid for purchasing the truck for more then the value and he can sell a truck for whatever he wants. He was laughing like it didn't even mean anything to me. I got my car back and they took the truck but i just want everyone to know where not to buy from and to let everyone know DON'T BUY FROM THE BERGE FAMILY!!! More

Great Service Experience. I have been to this location three times. Two times for oil and tire rotation and once for a recall issue. Every time I brought my Mazda in, I was gre I have been to this location three times. Two times for oil and tire rotation and once for a recall issue. Every time I brought my Mazda in, I was greeted right away as either Vince or Mike came right outside and checked in with me as I pulled into the bay. The third time I had an issue with my console where a pin and small gear had come loose. The issue with the pin and gear was repaired free of charge. I have had experiences where other companies nickel and dime for every little thing. Not the case with Berge service. Thanks guys, you are a credit to customer service and getting things done in a friendly, courteous and fast manner. More

Fair and honest Michael Williams welcomed us, listened carefully to our needs, explained options to meet those needs, and answered all our questions completely. He in Michael Williams welcomed us, listened carefully to our needs, explained options to meet those needs, and answered all our questions completely. He introduced us to James Haas who was equally cordial.We were particularly impressed that they invited us to discuss other vehicles we were investigating and complimented those choices. Of course, they were fully supportive of Mazda. The fact that they did not put down competitors is one of the reasons we came back to Mazda. More

Berge Mazda was awesome! Our Experience at Berge Mazda was Awesome! Brandon was very helpful& super nice! He helped us get the car wanted at a lower price, for that we love hi Our Experience at Berge Mazda was Awesome! Brandon was very helpful& super nice! He helped us get the car wanted at a lower price, for that we love him. More

truly exceptional Called me to confirm everything since I wasn't the one who dropped off. Thanks for that. Customer service rep very helpful. OVERALL truly exceptional. Called me to confirm everything since I wasn't the one who dropped off. Thanks for that. Customer service rep very helpful. OVERALL truly exceptional. More

Smooth and quick Like a duck on the water--the smooth movement on the water belies the frantic movement below the surface. From my perspective things moved smooth and Like a duck on the water--the smooth movement on the water belies the frantic movement below the surface. From my perspective things moved smooth and quickly, but must have required great coordination of the varied moving parts within the organization. Niko personally delivered my new Mazda to my home. Niko's approach was open and patient backed with a quiet, unwavering confidence in his product More

Manny made the experience exceptional Manny went above and beyond what any sales consultant has ever done at a dealership before. My was purchase experience was a bit difficult but Manny w Manny went above and beyond what any sales consultant has ever done at a dealership before. My was purchase experience was a bit difficult but Manny was there for every moment and made the experience exceptional. Manny's manager , Matt, was also a big part of my experience. Matt also went above his duties to help me purchase my new car. More

Vince is great, every time I have had to have work done on the Mazda 3 he has always been fair and honest with me and treat me as if I was his only customer! His customer service is outstanding. on the Mazda 3 he has always been fair and honest with me and treat me as if I was his only customer! His customer service is outstanding. More

Everyone at Berge Mazda was very helpful in the process that I always dread. Buying a car! They guided me through the ordeal with knowledge of the car, and compassion for my family, and the looming deal. T that I always dread. Buying a car! They guided me through the ordeal with knowledge of the car, and compassion for my family, and the looming deal. This was the most wonderful car buying experience I have ever had. All in all, I would recommend anyone I know into Berge Mazda for a pain-free, friendly, and quick car buying process! The Service Manager also did a fantastic job. I am a Soldier. I was in uniform upon my arrival, and was made to feel at home. More

We appreciated that Russ allowed me to shared previous experiences and comfortably articulate what i felt were the needs for my family. They communicated what I did not want to review and why, Derek and J experiences and comfortably articulate what i felt were the needs for my family. They communicated what I did not want to review and why, Derek and James were very accommodating. They listened to my concerns, questions and provided thorough feedback as well as support to get the best deal for me and my family. More