Benzel-Busch Motor Car - Service Center

I wrote a review because this place is the worst from advisor to service manager. Don’t ever get tire and wheel package from this place. They don’t cover anything. They just give excuses and don’t put r advisor to service manager. Don’t ever get tire and wheel package from this place. They don’t cover anything. They just give excuses and don’t put right parts waste of 72 dollars extra a month for nothing. Worst service center anywhere. BIG THIEVES. Go ahead get it and see for yourself these thieves should be arrested More

I was told recall service would be 45 mins, instead took over 2 hours, and as it turns out, after what must have been a 5 minute inspection, the recall wasn't even needed on my vehicle, so it wasn't done... over 2 hours, and as it turns out, after what must have been a 5 minute inspection, the recall wasn't even needed on my vehicle, so it wasn't done...yet it took 2 hours! Not happy. More

No meaning to say something to you because of nothing to change for our opinion…. change for our opinion…. More

Big liar and cheat try’s robbing customers puts gigabyte products on car and says it’s fine products on car and says it’s fine More

Poor customer service. Poor communication. Lack of respect for the client’s time. 2 week service center appointment wait times for procedures they plan to do in 10 minutes. Poor communication. Lack of respect for the client’s time. 2 week service center appointment wait times for procedures they plan to do in 10 minutes. More

A long time customer, I have always been pleased by the quality of service and great manners of all staff. quality of service and great manners of all staff. More

Benzel Busch and Frank Armando continue to excel in customer service. I would not think of going anywhere else. This is my 7th car from Benzel Busch and Frank Armando has been my "inside" guy t customer service. I would not think of going anywhere else. This is my 7th car from Benzel Busch and Frank Armando has been my "inside" guy those 7 years. More

David was so helpful and knowledgeable. Answer all my questions, and alway follow up if there is need something to fix on the car. Answer all my questions, and alway follow up if there is need something to fix on the car. More

I asked frank ,but he was re, so Robert helped me out. He was kind and friendly. He was kind and friendly. More

From when you drive up to drop off the car. To the first interaction, everyone is welcoming and friendly. To the first interaction, everyone is welcoming and friendly. More