Benzel-Busch Motor Car - Service Center

Process to change from Lease end to Ownership was seamless. Jim Scott from sales coordinated the lease end inspection process and purchase of vehicle with no issues. He was professional and provided seamless. Jim Scott from sales coordinated the lease end inspection process and purchase of vehicle with no issues. He was professional and provided follow-up calls to me to ensure each phase of the process was going as planned. I have leased several vehicles from Benzel Busch and was always impressed with the professional and courteous nature of the sales and service teams. Thank you again Benzel Busch! More

What an experience I brought my car in for detail and new wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car ne wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car needed was on back order with no delivery date. Almost 2 months passed. After insurance claim for the loaner and waiting for my car. I was reunited with my car. Overall, considering everything, I have to say I was very pleased with the service I received. I've been a customer since 2004 and I plan to stick with them going forward. More

David was very good service coordinator. A a a a a a a a a a a a a A a a a a a a a a a a a a More

I am pleased with the excellent customer service I received, especially the video inspection that was emailed to me. Also, the detail and car wash was a nice touch. I will continue to service my car received, especially the video inspection that was emailed to me. Also, the detail and car wash was a nice touch. I will continue to service my car at Benzel-Busch. More

Excellent service Very nice staff. Couldn’t be happier with whole experience. Great great great Couldn’t be happier with whole experience. Great great great More

Excellent professional service Everything and everyone from start to finish is in step with smooth phenomenal service from start to finish is in step with smooth phenomenal service More

EXTREMELY FRUSTRATED AND DISATISFIED WITH OVERALL EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! More

I have found this dealership to be extremely helpful and attentive. My questions and concerns were answered related to my ending lease. The vehicle types I might be interested in purchasing/ leasing next we attentive. My questions and concerns were answered related to my ending lease. The vehicle types I might be interested in purchasing/ leasing next were reviewed. My various options in terms of financing were discussed. I was kept up to date on the vehicle I ultimately chose. I highly recommend this dealership. More

Mr. Christopher Iseman has been the best service man in the shop, for past 25 years we have sent all our company cars to him for repair & services!! the shop, for past 25 years we have sent all our company cars to him for repair & services!! More

I only put 1 star only because you can’t write this review it would be a BIG - 00000. Because they have no respect for young girls they talk down to them. TERRIBLE Had to call them after 6 days to review it would be a BIG - 00000. Because they have no respect for young girls they talk down to them. TERRIBLE Had to call them after 6 days to find out what’s going on with my vehicle for something that was couple hours work. Bad News!!!!!’ More