Back

Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

Sort by
June 08, 2023

I’m disappointed once again with my visit for the scheduled maintenance. I’m asked to schedule an appointment and I requested a loaner car but the appointment time is never met and I’m asked to wait More

by HOPALONG490
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I haven't used dealership Just service but David is amazing to work with! Always gets the job done in a timely fashion I will never switch More

by JWEXLER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Very efficient and extremely knowledgeable. They were on top of our needs and took care of everything necessary. More

by Beth14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tangen
June 07, 2023

Great place and friendly staff. FRANK was helpful, nice and also makes all the work very easy and fast. Thank you! More

by MINGOORIE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

It is a pleasure to come to Benzel-Busch with a car problem. People are courteous and professional. Chris Iseman is always ready to solve any issue with his dedication and super profesional. More

by PEV163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

There was a mix-up and misunderstanding in the scheduling of the service of my car which got me frustrated; David Nieves took the initiative to right from wrong,was patient and understanding in assisting More

by jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mona Elmiligi
June 07, 2023

They cleaned the SUV but the car became dirtier than before the cleaning, especially around the pouch pocket. More

by davidjang007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

We had an excellent experience with Neil. He is both friendly and professional—job well done. More

by MORA01
Recommend Dealer
Yes
Employees Worked With
Neil Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

My service person is Chris Iseman and he is an excellent person who works with you on your needs, concerns and moves the service technician so you are happy. More

by EUGSHAPIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

Great customer support. Sossio was very pleasant and helpful. Thank you for Your assistance in getting my reimbursement. More

by tmalizia1
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...