Benzel-Busch Motor Car - Service Center

I am a returning customer. They take good care of all their customers. Can’t wait to get another car from them They take good care of all their customers. Can’t wait to get another car from them More

No one seemed to care about my car, my time, service of my car or me. It was a very frustrating experience. my car or me. It was a very frustrating experience. More

They lied to me that they fixed the pulley issue that was making noise after I pick up the car. I had the exact same issue and paid over $4000 came back and they fixed everything after trying to build me for making noise after I pick up the car. I had the exact same issue and paid over $4000 came back and they fixed everything after trying to build me for another 7000 then give me the car back with two additional problems that never existed before. Not going back to this service shop. More

A poor customer experience. Car was misplaced and a 90mins svc took 3 hours+. i wasn’t told about it until I had been waiting for almost 2 hours. Car was misplaced and a 90mins svc took 3 hours+. i wasn’t told about it until I had been waiting for almost 2 hours. More

Excellet Service. I needed a tire replace, I called and they gave me an appointment for the same day. Service Representative David N. was very helpful. In and Out sa I needed a tire replace, I called and they gave me an appointment for the same day. Service Representative David N. was very helpful. In and Out same day within a few hours. More

Serious lack of communication on update of the car service. I was chasing them all the time. service. I was chasing them all the time. More

Excellent customer service. Fast and efficient, very courteous agents. Brought my car to my house after it was serviced. Fast and efficient, very courteous agents. Brought my car to my house after it was serviced. More

Excellent experience. Joanne Fuentes is a great help, very profesional, caring, and detail oriented, she explained everything about the car, had it ready at the time I got Joanne Fuentes is a great help, very profesional, caring, and detail oriented, she explained everything about the car, had it ready at the time I got there. More

Sales as well as Service Teams are accommodating and instrumental in my decision to continue a relationship with Benzel-Busch. instrumental in my decision to continue a relationship with Benzel-Busch. More