Benzel-Busch Motor Car - Service Center

Thanks to the wonderfull staff at Benzel Busch for making this the best car buying experience. A special thanks to Frank Signorelli and Deej Holland. this the best car buying experience. A special thanks to Frank Signorelli and Deej Holland. More

Frank is always very helpfull and professional. He answered all of my questions throughout the day, finished the repair when he promised and also had my car cleaned. answered all of my questions throughout the day, finished the repair when he promised and also had my car cleaned. More

I am very satisfied with Mercedes vehicles and dealership, they are very pleasent to deal with and give me great service.I am always satisfied with there work. dealership, they are very pleasent to deal with and give me great service.I am always satisfied with there work. More

The dealership is clean and neat and the staff is very professional. It is conveniently located near my home and has great coffee. Thank you professional. It is conveniently located near my home and has great coffee. Thank you More

The service experience from the front desk to my service advisor was pleasant and personal. Everyone went out of their way to make it convenient and professional. advisor was pleasant and personal. Everyone went out of their way to make it convenient and professional. More

They just need to work on having loaner cars available when you are ready to leave. David has been my advisor for a long time and there probably isn't anyone better. when you are ready to leave. David has been my advisor for a long time and there probably isn't anyone better. More

All the work done to the car was fine. The service representative was very professional, but by mistake, I left a WNY parking permit by the windshield and it disappeared. It was in my name and good un representative was very professional, but by mistake, I left a WNY parking permit by the windshield and it disappeared. It was in my name and good until 2014. Service staff should never take anything left in the vehicles not belonging to them. In addition, service charges are really getting expensive. Thank you in advance for your attention to my comments. Sincerely, Mercedes Bernal More

Benzel has a great service department. I was a little surprised that the part was on back order, but otherwise a perfect experience. I would definitely recommend Benzel to my friends and family. surprised that the part was on back order, but otherwise a perfect experience. I would definitely recommend Benzel to my friends and family. More

Extremely caring, courteous and efficient service. Andy was very prompt and personable. Couldn't have asked for more. The associates were punctual and knew what they were saying. Hats off. was very prompt and personable. Couldn't have asked for more. The associates were punctual and knew what they were saying. Hats off. More

My satisfaction was the #1 concern at this dealership's serice center. They truely went the extra mile to ensure that! They talk the talk and certainly walk the walk. It's always a pleasure doing business serice center. They truely went the extra mile to ensure that! They talk the talk and certainly walk the walk. It's always a pleasure doing business with them. More