Benzel-Busch Motor Car - Service Center

incredibile solamente! (ask Salvino for translation) From the moment that we pulled up to the service entrance to the moment that the car was fixed and we left, everyone we encountered was polite, hel From the moment that we pulled up to the service entrance to the moment that the car was fixed and we left, everyone we encountered was polite, helpful, a nd eager to please, a not ver common trait these days. I would definitely recommend this operation to anyyone purchasing a new car. More

Car service Overall experience was un-eventful. Team fixed my Check engine light issue and the entire service process was solid. Communication and execution was w Overall experience was un-eventful. Team fixed my Check engine light issue and the entire service process was solid. Communication and execution was what I had anticipated. Kermit More

Great staff at Mercedes BB. Everyone I came into contact with on 02/27/2016 was professional, friendly, and great to work with! I believe my Service Advisor was Christopher, and Everyone I came into contact with on 02/27/2016 was professional, friendly, and great to work with! I believe my Service Advisor was Christopher, and he was awesome and very knowledgeable, too. I always come to Mercedes BB for my service needs, and highly recommend this establishment. Their service department is top notch (and better than Prestige IMHO). More

Thorough, precise service experience I have had numerous service experiences at Benzel Busch and they are always exceptional. The latest experience was no different. Got loaner car quic I have had numerous service experiences at Benzel Busch and they are always exceptional. The latest experience was no different. Got loaner car quickly and it was clean and in perfect condition. My service rep gave me periodic updates and responded to my questions. He offered me assistance with the pricing of expensive repair work. I was again very satisfied with my experience. More

excellent customer service amazing customer service, very cordial and efficient .Michael was excellent with his timing and paperwork, and very willing to get the service done a amazing customer service, very cordial and efficient .Michael was excellent with his timing and paperwork, and very willing to get the service done and to see me leaving happy. More

service Professional and timely service. Safe and comfortable environment and attentive professionals. I always know what to expect when visiting Benzel-Busch Professional and timely service. Safe and comfortable environment and attentive professionals. I always know what to expect when visiting Benzel-Busch and am never disappointed. More

Great service experience. Service experience was exceptional. I was kept informed every step of the way and service was completed in the time frame I was quoted. Waiting area Service experience was exceptional. I was kept informed every step of the way and service was completed in the time frame I was quoted. Waiting area was comfortable with great amenities. My experience has been great from the purchase of my car through my first service experience. Giovanni Barbaro was there to guide me through every step. More

Superb From the moment I arrived with a flat tire all my needs were met and I was constantly informed of my progress while I waited in a very comfortable lou From the moment I arrived with a flat tire all my needs were met and I was constantly informed of my progress while I waited in a very comfortable lounge. More

John Powell embodies the white glove 5-star service @ B-B John Powell embodies the white glove 5-star service at Benzel-Busch. Everytime I get my GL-450 serviced, I ask for John Powell by name. He is my tru John Powell embodies the white glove 5-star service at Benzel-Busch. Everytime I get my GL-450 serviced, I ask for John Powell by name. He is my truck's doctor :) More

Knowledgable and Professional I brought my MB C300 2015 for recall check and some other issues, like water fluid, coolant and small problem with "tow door". I had an appoint I brought my MB C300 2015 for recall check and some other issues, like water fluid, coolant and small problem with "tow door". I had an appointment and my time was limited. I told David about all the issues with the car- he was very professional and pleasant. He was very attentive to all my needs. He checked and said I was almost due for an yearly service (wipers, fluids, oil) and organized it all at the same, saving me a trip ))) Everything was done by the time I had to go. Perfect timing. Great service. The car looked and felt great after service. I was happy to take care of all my issues in one visit! David Tangen was very polite, responsive to my needs and knowledgeable. Everyone else at the dealership was very great! I highly recommend this dealership and David Tangen! More