Benzel-Busch Motor Car - Service Center

Not like i wanted a flat tire Who wants to have to get service for a flat? The first problem is.... YOU HAVE A FLAT! At Benzel-Busch I was treated exceptionally well and they even Who wants to have to get service for a flat? The first problem is.... YOU HAVE A FLAT! At Benzel-Busch I was treated exceptionally well and they even finished with a tire balance and a car wash. The attendant, Chris, was helpful and pleasant. The price was appropriate for all the service provided and The whole process was roughly an hour on a very busy Saturday. More

A good experience I was very pleased with the service I received, the first one I'd needed since the purchase of my used Smart Car in February. I had noticed a squeak i I was very pleased with the service I received, the first one I'd needed since the purchase of my used Smart Car in February. I had noticed a squeak in the brake pedal, and according to the receipt/report, the technician(s) put in a really comprehensive and arduous process to determine and eliminate the cause of the squeak. I also liked the fact that I was given the use of a loaner car (a Smart that was better than my own car) and that I was able to pay for the service online. More

Outstanding customer service for maintenance and repair What an amazing and flawless customer service! My left low beam headlight died, which is a pain to replace in MB E350. I called Benzel-Busch late af What an amazing and flawless customer service! My left low beam headlight died, which is a pain to replace in MB E350. I called Benzel-Busch late afternoon and they could help me the next early morning. I got welcomed by a true pro, who explained what they were going to do and offered a car wash if I had enough time. I then waited in the lounge while enjoying an espresso and while my son was watching the repair through the glass side. The costs were hardly more than just buying the light bulbs myself and I was out within an hour with a feel of "they took truly great care of me". Hope my next car will be MB so I can get the service here. More

Emergency Repair We were scheduled to go to Washington DC on a business trip in 2 days when a warning light displayed on the dash. Benzel- Busch took the car in the n We were scheduled to go to Washington DC on a business trip in 2 days when a warning light displayed on the dash. Benzel- Busch took the car in the next day and repaired the car the same day. Business trip went on as scheduled More

All good Smooth and easy. No issues. Everyone was nice. I was in and out. I would recommend you to fellow Mercedes owners. Thanks for making it run smooth. Smooth and easy. No issues. Everyone was nice. I was in and out. I would recommend you to fellow Mercedes owners. Thanks for making it run smooth. More

Two Thumbs up. Recently, I changed my flat tire. They not only change my tire, but also check entire whole my car and find out & fix so many stuffs. They are all pro Recently, I changed my flat tire. They not only change my tire, but also check entire whole my car and find out & fix so many stuffs. They are all professional in top and bottom. More

Fast, reliable and very satisfied No matter what brings me to Benzel Busch, I have always received superb service; this time was no different. No service is too small to be provided wi No matter what brings me to Benzel Busch, I have always received superb service; this time was no different. No service is too small to be provided with utmost professionalism at Benzel Busch. That is why I always feel confident about what to expect when any of my two vehicles are taken to this dealership for any kind of service More

Service Team The entire service team at your dealership was exceptional during the entire service experience. It was extremely professional, courteous and exceede The entire service team at your dealership was exceptional during the entire service experience. It was extremely professional, courteous and exceeded my expectations. Thank you. More