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Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,255 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,255 Reviews of Benzel-Busch Motor Car - Service Center
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June 30, 2016
The Gold Standard for Service Bezel-Busch is the Gold Standard for Service. I have been dealing with them for over 17 years. During those years they have serviced my ML320, GLK350 Bezel-Busch is the Gold Standard for Service. I have been dealing with them for over 17 years. During those years they have serviced my ML320, GLK350 and C240. Friendly, knowledgeable, professional with excellent communication and follow-up with clients. I recommend them highly. Andrew D Pogogeff More
by andyp
Employees Worked With
Chris Iseman and Frank Scott
June 30, 2016
Excellent Very professional, attentive, thorough. Listened to my concerns about the car, and provided ongoing feedback re status of the repairs. Car fixed and Very professional, attentive, thorough. Listened to my concerns about the car, and provided ongoing feedback re status of the repairs. Car fixed and runs perfect. More
by Amgguy777
Employees Worked With
Frank Armando
June 29, 2016
I love the loner car and my car was well serviced I am pleased with the service that l received. When l left my car for 5 day, I received a very good loner car that l enjoyed quite a bit. I am pleased with the service that l received. When l left my car for 5 day, I received a very good loner car that l enjoyed quite a bit. More
by Daniel
Employees Worked With
Mike Kim
June 26, 2016
The best of Benz. You must try it to believe it. From the call to set up the appointment, to the feed back, to the explanation of charges. The best. You must try it to believe it. From the call to set up the appointment, to the feed back, to the explanation of charges. The best. More
by tonyc
Employees Worked With
I dont know.
June 26, 2016
problem free, very polite, very attentive It's always a pleasure to deal with Jason, takes all the work out of getting service and getting everything done correctly. Never a problem when deali It's always a pleasure to deal with Jason, takes all the work out of getting service and getting everything done correctly. Never a problem when dealing with great people like Jason. More
by frank vuono
Employees Worked With
Jason Burgoyne
June 22, 2016
Courteous, Thorough, Gratis Went to dealer when warning indicators started co.ING on for lights and tire inflation monitor.within 45 minutes car was checked and I was told only p Went to dealer when warning indicators started co.ING on for lights and tire inflation monitor.within 45 minutes car was checked and I was told only problem was battery wearing down (96,000 miles).but replacement could wait till next service in several months. Everyone was courteous, friendly and there was no charge for the check up. Great place! More
by LSF
Employees Worked With
Frank Armando
June 22, 2016
Service I called the service department at 11:10am Saturday and was able to bring in my vehicle immediately. They diagnosed the issue and repaired in less tha I called the service department at 11:10am Saturday and was able to bring in my vehicle immediately. They diagnosed the issue and repaired in less than a hour. The entire process of dealing with all of your employees was outstanding. Thanks so much. More
by pflowers222
Employees Worked With
Chris Szelag
June 21, 2016
Excellent Service I had a visit to your dealership because my C300 MB had a malfunction in the GPS system. Mr. Herman was very nice and professional in deal with my lo I had a visit to your dealership because my C300 MB had a malfunction in the GPS system. Mr. Herman was very nice and professional in deal with my loaner car and repair issues. I am very much satisfied. Yingmin Liu More
by helena
Employees Worked With
June 19, 2016
Top notch service Personal attention, easy loaner cars always available, beautiful waiting area, fast service, convenient location, a bit expensive to service a car aft Personal attention, easy loaner cars always available, beautiful waiting area, fast service, convenient location, a bit expensive to service a car after the warranty has expired, but it is a Mercedes after all. More
by Ken in NJ
Employees Worked With
Frank Aramando
June 17, 2016
Prompt, friendly express service Scott was friendly, knowledgeable and helpful. His estimate was accurate and service was prompt. The car came back clean. Plus we like your coffee mac Scott was friendly, knowledgeable and helpful. His estimate was accurate and service was prompt. The car came back clean. Plus we like your coffee machine. More
by MaryConboy
Employees Worked With
Scott Raymond
