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Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,256 Reviews of Benzel-Busch Motor Car - Service Center
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August 01, 2016
OUTSTANDING CUSTOMER SERVICE & EXCELLENT MAINTENANCE!!! From the time you pull up, to the time you leave.. the level of service is OUTSTANDING! - The staff is EXTREMELY friendly, very welcoming and ready to From the time you pull up, to the time you leave.. the level of service is OUTSTANDING! - The staff is EXTREMELY friendly, very welcoming and ready to assist you with your needs. They escort you inside their neat and well organized offices and they make you feel like a true VIP... A coffee bar awaits you with a selection of drinks including treats to indulge in and very fresh. I can't say enough about their front end staff, AND even though there's no interaction with their back end personnel - mechanics or fleet repair technician's... their level of service is "STELLAR & RELIABLE." I highly recommend Benzel-Busch as a top Service Dealer, and encourage anyone to pay them a visit! More
by ANTHONY PARRIZZI
Employees Worked With
Other Employees :
Phil Battaglino, Jason Burgoyne, Michael Messina, Kathy Zagula
July 29, 2016
Pleasant experience The service was a pleasant experience, I was looked after by the service team. They had to replace a part which took a few days, but they loaned me a The service was a pleasant experience, I was looked after by the service team. They had to replace a part which took a few days, but they loaned me a temporary car for the duration. I thought it was expensive for what was done, but I guess having breakfast, car washed, loaner car etc doesn't come free! More
by TW01
Employees Worked With
John Meyer
July 27, 2016
was excellent was a excellent experience and the service was quickly and very good, I hope other people could have the same experience as me, thank you was a excellent experience and the service was quickly and very good, I hope other people could have the same experience as me, thank you More
by Locjoe
Employees Worked With
sorry I do not remember the name, but I think was Dennis Hill
July 21, 2016
Excellent service as always! This dealership is truly excellent. They are always extremely helpful. Very helpful with the service and took time to explain everything that was do This dealership is truly excellent. They are always extremely helpful. Very helpful with the service and took time to explain everything that was done. Mr. Berg was very helpful. Thanks for the great experience. More
by ctbarron308
Employees Worked With
Bob Berg
July 18, 2016
Don't have to wait for anything. Very courteous staff. Like they way they handled everything. Entrance to the service sign should be at little high approx 6 ft, It was my first visit Very courteous staff. Like they way they handled everything. Entrance to the service sign should be at little high approx 6 ft, It was my first visit and I missed the sign driving at 30 mph. Across the street of showroom you have used car showroom looks like service. More
by DALIP MENGHANI
Employees Worked With
john j. powell
July 13, 2016
Outsranding service! I like this service facility and I like people that work here. David was very friendly and professional. He answered all my question very fast and s I like this service facility and I like people that work here. David was very friendly and professional. He answered all my question very fast and setup the loaner car, so I just have a few minutes to make a coffee, and left the service. Thanks much Benzel Busch! Alex More
by AlexP
Employees Worked With
David Nieves
July 12, 2016
Positive service experience Benzel Busch provided a positive service experience from start to finish; they came into the city to pick up our car for service. They provided a loan Benzel Busch provided a positive service experience from start to finish; they came into the city to pick up our car for service. They provided a loaner car for our use (2016 model) while our car was being worked on. And they brought back our car once the service was completed. More
by asr170
Employees Worked With
Chris Iseman was terrific.
July 11, 2016
My advisor was knowledgeable and caring, How is very satisfied with my service and the length of time it took for my car to be fixed. My service manager was excellent How is very satisfied with my service and the length of time it took for my car to be fixed. My service manager was excellent More
by Renee Belton
Employees Worked With
Frank
July 10, 2016
Best Mercedes dealer! Easy to schedule service, even if from out of town. Our service manager, Jonathan Fleishman, always greets us as we pull in with a smile. Follows up Easy to schedule service, even if from out of town. Our service manager, Jonathan Fleishman, always greets us as we pull in with a smile. Follows up as promised with progress report and delivers clean car as promised on time with service done as described. From the sale experience to the service, this dealer takes its customers seriously and always aims to exceed expectations! More
by fbc3
Employees Worked With
Jonathan Fleishman
July 09, 2016
The environment was very good , service was fast and clean Because inspecting a little be more from the dealer my firts day when I take my car to service . Now is my second time to go to sevice and is a Little Because inspecting a little be more from the dealer my firts day when I take my car to service . Now is my second time to go to sevice and is a Little better . More
by Chinita626
Employees Worked With
Cristopher almanzar
