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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

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August 26, 2016

Outstanding service My service adviser was professional and efficient. He kept me up to date with any issues that my GL Bluetec might have had. I have two small childre More

by Erinmalzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iesman
Aug 29, 2016 -

Benzel-Busch Motor Car responded

Dear Erin, We appreciate your time in reviewing our dealership! We agree Chris Iseman is fantastic at what he does and I will make sure he gets the recognition he deserves. Hope you are enjoying your GL. Make sure to contact Benzel Busch for any future sales or service needs! Sincerely, Willy Aramayo Client Care Manager

August 25, 2016

Excellent service. As usual. Everyone I came in contact with in the Service Department was courteous and helpful. Bob Berg is always a pleasure to deal with. We look forward to se More

by NJTRADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Berg
Aug 29, 2016 -

Benzel-Busch Motor Car responded

Dear NJTRADER, We appreciate you taking the time out to review our dealership. We are very happy to hear that Bob Berg and our service team were of such great assistance. Hope you have a great end of the summer! Sincerely, Willy Aramayo Client Care Manager

August 23, 2016

Great service! Michael and David were incredibly helpful and totally attentive throughout the service. Responded immediately to all questions/requests. Quick turn-a More

by dandc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangen, Michael Messina
Aug 23, 2016 -

Benzel-Busch Motor Car responded

Dear Dandc, Thank you for taking the time to review our dealership! We at Benzel Busch appreciate your kind words, please feel free to reach out to us for any future Service or Sales needs. Hope you are enjoying your car! Sincerely, Willy Aramayo Client Care Manager

August 22, 2016

David Nieves...Thank you!!! I brought in a 2004 Mercedes E320 for a much needed service check and was taken care of by Service Advisor David Nieves. David was kind, courteous, pr More

by JBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves
Aug 23, 2016 -

Benzel-Busch Motor Car responded

Good Morning JBB, Thank you for your time in reviewing Benzel Busch! We are happy to hear we exceeded your expectations. We think David Nieves is pretty great as well. Be sure to let us know if you have any other service needs. Have a great day! Sincerely, Willy Aramayo

August 16, 2016

very accomodating and made me feel secure very helpful and friendly. Took me the same day that I called with a problem. I would definitely recommend to all my friends and family. More

by ethel8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Szelag
Aug 23, 2016 -

Benzel-Busch Motor Car responded

Good Morning Ethel8, Thank you for taking time out to review our dealership! Here at Benzel Busch we make sure every experience is a hassle-free one. Your kind words are appreciated, be sure to reach out to us for any other Service or Sales required needs! Sincerely, Willy Aramayo

August 10, 2016

Excellent service Mr Bob Berg was exceptionally helpful in providing service. He even had my car done early as I had trip to Lancaster, PA that day. Excellent ......... More

by rajmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Robert Berg
Aug 23, 2016 -

Benzel-Busch Motor Car responded

Good Morning Rajmb, Thank you for taking the time out to review our dealership! We are happy to hear that Bob Berg had your car ready for you just in time for your trip. Be sure to reach out to us for any of your Service needs at any time! Sincerely, Willy Aramayo Client Care Manager

August 08, 2016

Excellent I was at the dealership for a collision repair. It took a bit longer than I expected but no complaint.They have done an excellent job Everyone was fr More

by luckyme
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David (body shop)
Aug 23, 2016 -

Benzel-Busch Motor Car responded

Good Morning, Thank you for taking the time out to review our dealership. We are happy that we provided you with excellent service and I will be gladly tell David Steinberg that he was of great assistance in making this experience truly exceptional. Be sure to reach out to us for any Service or Sales required needs. Sincerely, Willy Aramayo Client Care Manager

August 02, 2016

Car service Problem solved with my car. My car was in for similar service in May and then again in July. David Tangent was very helpful with providing quick turn More

by Mbenz
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangent
Aug 05, 2016 -

Benzel-Busch Motor Car responded

Thank you for your comments, we will pass along the message to David Tangen. Sincerely, Willy Aramayo Client Relations Manager

August 01, 2016

Tire repair Tom who I spoke with to make the appointment, and Bob Berg who I dealt with on arrival, were both very pleasant and helpful in getting my employers ca More

by aporemba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Berg
Aug 01, 2016 -

Benzel-Busch Motor Car responded

Tire issues are never fun, but we are glad we were able to assist you in getting it resolved for you. Kind Regards, Willy Aramayo

August 01, 2016

OUTSTANDING CUSTOMER SERVICE & EXCELLENT MAINTENANCE!!! From the time you pull up, to the time you leave.. the level of service is OUTSTANDING! - The staff is EXTREMELY friendly, very welcoming and ready to More

by ANTHONY PARRIZZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Battaglino, Jason Burgoyne, Michael Messina, Kathy Zagula
Aug 23, 2016 -

Benzel-Busch Motor Car responded

Dear Anthony Parrizzi, Thank you so much for your kind words Mr. Parrizzi. We truly appreciate your business here at Benzel Busch and we work hard to make sure every experience is as great as yours. Thank you for taking your time to provide us this great feedback. We hope you are enjoying your vehicle! Sincerely, Willy Aramayo Client Care Manager

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