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Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,255 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,255 Reviews of Benzel-Busch Motor Car - Service Center
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September 13, 2016
Great experience The attendant was courteous, polite and kept me informed till service was completed. The waiting area was cleaned and enough condiments to keep the wa The attendant was courteous, polite and kept me informed till service was completed. The waiting area was cleaned and enough condiments to keep the waiting a worthwhile More
by rnagbe138
Employees Worked With
Brian Blum
September 12, 2016
Great service The staff at BB are very thoughtful and professional. They know that your time is valuable and move quickly to solve your issues. And the car wash The staff at BB are very thoughtful and professional. They know that your time is valuable and move quickly to solve your issues. And the car wash is a nice touch..... Best dealership in NJ by far More
by VictorDellAquila
Employees Worked With
Rob Berg
September 10, 2016
Timing was great I arrived 30 minutes early to drop my car off. BB took me early and explained everything perfectly. The car was cleaned and ready at the promised tim I arrived 30 minutes early to drop my car off. BB took me early and explained everything perfectly. The car was cleaned and ready at the promised time. More
by Rayheslin
Employees Worked With
Frank Armando
September 10, 2016
Service and repairs Honest treatment and evaluation of the problems including all recommendations and concerns for present and future repairs needed. Car model too old t Honest treatment and evaluation of the problems including all recommendations and concerns for present and future repairs needed. Car model too old to perform all repairs. May consider to replace the unit in a near future. More
by mymercedes
Employees Worked With
David Nieves
September 08, 2016
Annual tune up Professional,courteous.and all done in a timely.manner. Very good representation of customer service.would highly recommend this facility. The car wa Professional,courteous.and all done in a timely.manner. Very good representation of customer service.would highly recommend this facility. The car wash was the best so far. Veru impressed with all aspects of this service from lease to first tune up.. More
by kd65
Employees Worked With
Chris Huling
September 05, 2016
Just marvelous! I brought my car for service and every one whose involved from arriving and leaving are so courteous also service oriented. I can highly recommended I brought my car for service and every one whose involved from arriving and leaving are so courteous also service oriented. I can highly recommended to others. More
by Emmareiya
Employees Worked With
Chris Huling
August 31, 2016
Great service experience Took my MB in for service to resolve a hydraulics issue. Chris Isman, who is my service advisor get me up to date on the progress of the repair, whic Took my MB in for service to resolve a hydraulics issue. Chris Isman, who is my service advisor get me up to date on the progress of the repair, which was complicated and took several days. The service performed was under warranty. More
by carrie22
Employees Worked With
Chris Isman
August 30, 2016
Service I brought my S550 car in for scheduled service. I received a 2016 E Class Loaner. The level of service is always excellent. Benzel- Busch always makes I brought my S550 car in for scheduled service. I received a 2016 E Class Loaner. The level of service is always excellent. Benzel- Busch always makes me feel welcomed and always treats me with respect. Chris Iseman is the best . Everything was taken care off in a couple of days. I am happy. More
by Victor G.
Employees Worked With
Chris Iseman
August 30, 2016
Service Included With My Certified 2012 E-350 Everyone was kind and professional from the get-go. I watched the mechanic service my vehicle and was impressed with his thoroughness and quick exec Everyone was kind and professional from the get-go. I watched the mechanic service my vehicle and was impressed with his thoroughness and quick execution of what needed to be done. My service adviser kept me up to date at all times. More
by Michael DiFiore
Employees Worked With
DO not recall.
August 29, 2016
Elizabeth Steinhauer I had an issue with which I was not happy and Elizabeth went above and beyond to rectify the situation. She was truly professional and patient. I had an issue with which I was not happy and Elizabeth went above and beyond to rectify the situation. She was truly professional and patient. More
by locat114
Employees Worked With
Elizabeth Steinhauer
