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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

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November 09, 2016

Job well done!! Brought in my 2013 ML63 for an assortment of issues that were addressed to my service advisor. Working one on one with him made the issues clear and More

by eucanuba
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Nov 09, 2016 -

Benzel-Busch Motor Car responded

Dear Eucanuba, We are happy to hear that we were able to address all your service issues and that you had an excellent experience dealing with Frank Armando and the rest of the staff. Thank you for your feedback! Willy Aramayo Client Relations Manager

October 25, 2016

Great experience! This dealership by far has the best service department! Dropped off my car for service at 10am, no wait time! They had a loaner for me ready which was More

by PerlaRomero26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Min Kim
Oct 27, 2016 -

Benzel-Busch Motor Car responded

Hi PerlaRomero26, Thank you for taking the time to leave us a review. We are happy to hear that we provided you with great service and that you enjoyed your experience here with us! Be sure to come back for an y other service/sales needs Willy Aramayo Client Relations Manager

October 24, 2016

Service was quick and easy. David Tangen took care of everything. He kept me informed of the progress via text and then greeted me when I returned to pick up my vehicle! More

by HowardKSimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangen
Oct 24, 2016 -

Benzel-Busch Motor Car responded

Thanks HowardKSimon! We are happy to hear David and our team provided you with great service. Hope to have you back again for your next service! Willy Aramayo Client Relations Manager

October 22, 2016

Sales and Service I had my 2nd Service done yesterday on my E-350 as well as some lease end details to discuss. Both Giavanni and Scott were outstanding. More

by letsgocubs
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Raymond
Oct 24, 2016 -

Benzel-Busch Motor Car responded

Thank you Letsgocubs! We appreciate your feedback and are glad to help always. Please feel free to reach out for any other service or sales needs. Willy Aramayo Client Relations Manager

October 20, 2016

E 350 I was having my Service A done on my E-350. I was treated with excellence from beginning to end. I'll tell all my MB friends to come to Benzel-Busch. More

by Malcolm Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling & Azher Zaheer and all that worked on my car.
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Thanks Malcolm! We are so glad you enjoyed your experience here and really appreciate your feedback. Please feel free to call or stop by if there is anything that we can help with Willy Aramayo Client Relations Manager

October 19, 2016

Helpful, quick, honest The Agresta family has built a great team of knowledgeable and friendly people. Always a pleasure. I highly recommend this dealership and service dep More

by AMGgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Kalajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Dear AMGgirl, We appreciate your positive feedback and are pleased to know that we have provided you with the friendliest service possible, thank you for choosing Benzel Busch and please feel free to contact us with and questions. Willy Aramayo Client Relations Manager

October 18, 2016

BEST. SERVICE. EVER. Not only did the Benzel team send an associate out with a loaner to pick up my vehicle, they noticed that the service needed was going to be really pr More

by m_peralt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Dear M_peralt, Thank you for the great review of our dealership! We are so glad to hear that we were able to save you money and provide you with the best service possible! Be sure to reach out to us for any service/sale needs. Willy Aramayo Client Relations Manager

October 17, 2016

Excellent I have never been to a service department like the Benzel-Bush, I live in Corning NY, and I will now plan my family visits around my car's service cal More

by nemardva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Raymond
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Dear Nemardva, We are so glad you chose Benzel Busch to service your car, and even more glad that we were able to meet your expectations! If there is anything else we can help with , please feel free to stop by or call us anytime! Willy Aramayo Client Relations Manager

October 17, 2016

Exceptional There are never any complaints with BB. Service, personnel, pick-up driver, delivery driver are all exceptional young men dedicated to BB and what it More

by CMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Berg
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Thank you CMG for taking the time to write us a review, I am glad to hear we always provide you with exceptional customer service. Be sure to come back for any other service/sale needs! Willy Aramayo Client Relations Manager

October 15, 2016

good service Your sales person has enough knowledge of automobile and try to understand of customers need. Your person explained and advised our some may quest More

by kenken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Oct 20, 2016 -

Benzel-Busch Motor Car responded

Dear Kenken, Thank you for taking the time to write us a review, We are glad to know we were able to answer all your questions and that you are happy with the experience! Hope to have you back soon! Willy Aramayo Client Relations Manager

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