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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

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January 07, 2017

Service was Fast, Courteous, and problem fixed. John J. Powell, Service Advisor, Explained the two problems I had, He had one problem repaired, and the second problem, He was able to have it correct More

by bernie350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John J. Powell
Jan 10, 2017 -

Benzel-Busch Motor Car responded

Dear Bernie350, We thank you for your business and we love John J. Powell as well! Hope to see you soon to help with any of your service or sales needs.

January 07, 2017

Service Everything was explained clearly and quickly. I was in and out in 10 mins with Frank. Picking up the car was just as easy and quick. More

by Bzaikov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Jan 10, 2017 -

Benzel-Busch Motor Car responded

Dear BZaikov, We are always happy to help and love hearing when our customers have a wonderful experience. Be sure to come back for any other service/sales needs. Sincerely, Willy Aramayo - Client Care Manager

January 03, 2017

just the best can't say enough about how my and I are treated, I really appreciate having my car fixed so well and then delivered to my house More

by oldcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you Oldcar, We appreciate your business and value you as a customer. Thank you for leaving us a review! Willy Aramayo Client Relations Manager

January 02, 2017

Swift, professional, comfortable My experience was excellent it was easy going and I felt at home. I felt like the person that help me was very knowledgeable and prepare the atmosph More

by Robkai24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Powell
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you Robkai, We are happy to hear about your easy going experience! Thank you for your feedback! Willy Aramayo Client Relations Manager

January 02, 2017

Service for brake warning Traveling from Maryland i got a brake warning notice on NJ Turn Pike. I made an appoint with Benzel on line and got my SUV serviced first thing the ne More

by ml3502013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Berg
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you for stopping by and visiting we are glad things worked out for you from your trip to Maryland! Willy Aramayo Client Relations Manager

December 28, 2016

OUTSTANDING DEALERSHIP ! I HAVE ALWAYS BEEN MORE THAN SATISFIED WITH BENZEL, REALLY GREAT SERVICE, PROBLEMS ALWAYS SOLVED. LOVE THE FOLLOW UP CALLS AND SURVEYS, JUST A GREAT More

by Nasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVE TANGEN
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you Nasz! We appreciate your business thank you for taking the time to leave us a review! Willy Aramayo Client Relations Manager

December 28, 2016

always ready to help and very gracious From buying my car (Jose was awesome), to having it serviced, Benzel Busch has been a great dealership. The people are obviously trained to serve the More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Perez
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Hi JB, Thank you so much we value you as a customer and appreciate your feedback! Please stop by or call if there is anything else we can do for you!

December 28, 2016

A3 maintenance Everything from check in to check out was first rate. The service person kept me informed and explained everything. I was happy with the cleaning More

by PatC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe it was Chris , Chris Szelag
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Dear Pat C, Thank you for your kind words, we hope to continue to meet your expectations in the future! Willy Aramayo Client Relations Manager

December 25, 2016

Outstanding My vehicle was brought in for service B and to fix an issue with my door handle. My service advisor, David, could not have made the entire process eas More

by Benz10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangen
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Hi Benz10, It's great to hear David provided you with great service and we're happy everything went well for you. Let us know if there is anything else we can help with anytime! Willy Aramayo Client Relations Manager

December 22, 2016

First visit The people very polite. Place is super clean. Every one treats you with the up most respect, you do not even want to leave. Great More

by Rm576892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Powell
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Dear Rm576892, We are pleased to hear about your experience here with us thank you for taking the time to leave us a review! Willy Aramayo Client Relations Manager

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