Benzel-Busch Motor Car - Service Center

damage repair Our car was damaged by an obstacle in the road. David Steinberg was extremely helpful in working with our insurance company to get proper settlement. Our car was damaged by an obstacle in the road. David Steinberg was extremely helpful in working with our insurance company to get proper settlement. More

Amazing service Scott was very helpful and kind. As soon as I arrived into the dealer he explained how the whole will be + he answered some of the questions I had. Th Scott was very helpful and kind. As soon as I arrived into the dealer he explained how the whole will be + he answered some of the questions I had. Thank you very much Scott More

Professional & great service always So pleased with my advisor Robert . He was so helpful and accommodating. The drivers seat cover was replaced at no charge. I was very pleased with ser So pleased with my advisor Robert . He was so helpful and accommodating. The drivers seat cover was replaced at no charge. I was very pleased with service. More

Sossio was great! Great service from Sossio and his team! Would definitely recommend! Very thorough and professional from start to finish! A very pleasant experience at Great service from Sossio and his team! Would definitely recommend! Very thorough and professional from start to finish! A very pleasant experience at a superior dealership! More

Best Experience I normally don't bother writing reviews, but Service Advisors Michael Min Kim and David Nieves were absolutely fantastic. They were very attentive and I normally don't bother writing reviews, but Service Advisors Michael Min Kim and David Nieves were absolutely fantastic. They were very attentive and addressed all of my concerns-- they ensured my smooth transition into a loaner. The level of professionalism was unparalleled. If these two young gentlemen reflect how this service center serves each customer, you have just gained a lifetime customer at Benzel-Busch. Keep it up! I recommend this place without reservation. More

great service great dealership, very clean service is quick, loaner provided - new machine for hot chocolate always a pleasure to come back strong brand, strong great dealership, very clean service is quick, loaner provided - new machine for hot chocolate always a pleasure to come back strong brand, strong dealer a Mercedes must More

GREAT SERVICE Best service ever, I brought the the car for first year service and given a loaner two hours later everything was done including rotating the tires & Best service ever, I brought the the car for first year service and given a loaner two hours later everything was done including rotating the tires & fixing a nail lodged in the tire.Thanks to Frank Armando Service Manager, he was excellent More

Excellent service they fixed the problem in no time at all free of charge. The clip had come loose and the piece on the bottom of car was sticking out. Then they spent they fixed the problem in no time at all free of charge. The clip had come loose and the piece on the bottom of car was sticking out. Then they spent a ton of time thank you Jonathan Fleischman again to put the weather app on my favorites. They were simply wonderful to me and I can't thank them enough. More

Excellent Service We had a small repair under warranty and Min Kim and Scott took phenomenal care of us. They were aware that we were looking at a new vehicle lease in We had a small repair under warranty and Min Kim and Scott took phenomenal care of us. They were aware that we were looking at a new vehicle lease in several months and also arranged a loaner car so we could try the model we were most interested in. It was really going the extra mile for us. We're always made to feel like family at Benzel-Busch. There's nothing that the deanship won't do to make the Mercedes-Benz ownership experience anything but exceptional. More

Completely professional David Nieves was fantastic.. he kept me informed and updated on all services . He called and discuss the work before it was performed . He was com David Nieves was fantastic.. he kept me informed and updated on all services . He called and discuss the work before it was performed . He was completely professional . More