Benzel-Busch Motor Car - Service Center

Not surprising another great service experience The service at Benzel-Busch is outstanding.My service adviser was Chris Iseman. Chris is on every aspect of the service experience.He is very thorou The service at Benzel-Busch is outstanding.My service adviser was Chris Iseman. Chris is on every aspect of the service experience.He is very thorough in finding out any issues beyond the normal service. During the day he advises you of the progress of the service as well as any problems that might arise. I was provided with a loaner when I did not have use of my car.My car was delivered to me by Chris and the service was performed without a hitch. This dealership and Chris in particular are one of the reasons that I will always buy and recommend a Mercedes-Benz. More

service great, courteous , extremely friendly , they ordered the part from Germany, fixed the problem, I couldn't be happier with the result, my experience c great, courteous , extremely friendly , they ordered the part from Germany, fixed the problem, I couldn't be happier with the result, my experience could not be any smoother. ask for Frank. More

A great bunch of guys to work with very helpful. My service representative was exceptional name is Bob I was just a little disappointed that the radio was as expensive as it was and that I trade in I My service representative was exceptional name is Bob I was just a little disappointed that the radio was as expensive as it was and that I trade in I felt was almost insulting but all in all the car came back in perfect condition and I'm very happy with my service. More

VERY PROFESSIONAL. GREAT WORK. I HAVE BEEN A LOYAL CUSTOMER TO BENZEL BUSCH SINCE 1985, JOE HERMAN IN MANAGEMENT, PAT CAPASSO IN SALES, ARE THE BEST.WOULD NEVER SHOP A MERCEDES ANY I HAVE BEEN A LOYAL CUSTOMER TO BENZEL BUSCH SINCE 1985, JOE HERMAN IN MANAGEMENT, PAT CAPASSO IN SALES, ARE THE BEST.WOULD NEVER SHOP A MERCEDES ANY PLACE ELSE. More

A pleasurable experience Overall a good experience. My service adviser was extremely helpful.I needed a loaner car and received a spotless new C-300 ,with a full tank of gas i Overall a good experience. My service adviser was extremely helpful.I needed a loaner car and received a spotless new C-300 ,with a full tank of gas in less than ten minuets. When I returned to pick up my repaired car, It looked like it just came off the showroom floor. More

There when I needed you I had a flat tire at 6 PM and had to arrange for service that night as we were leaving on a trip the next morning. Benzel Busch Service understood the I had a flat tire at 6 PM and had to arrange for service that night as we were leaving on a trip the next morning. Benzel Busch Service understood the situation, worked with me to resolve it favorably and delivered. A 5 -star performance. More

Excelent As always, very friendly and professional. When it comes to sales, Giovanni Barbaro is fantastic, and as far as service, Frank Armando is outstanding As always, very friendly and professional. When it comes to sales, Giovanni Barbaro is fantastic, and as far as service, Frank Armando is outstanding! I wouldn't go to any other dealer. More

As always, service was exemplary. Staff is courteous, professional and very pleasant. My questions are answered promptly, and waiting time for the vehicle was reasonable. All this a Staff is courteous, professional and very pleasant. My questions are answered promptly, and waiting time for the vehicle was reasonable. All this adds to Mercedes Benz's fine reputation. More

Always feel safe with Mercedes Benz The excellent road service of Mercedes Benz is one of the reasons my family only drives their cars. We are always satisfied with their service. The excellent road service of Mercedes Benz is one of the reasons my family only drives their cars. We are always satisfied with their service. More

"Great Service" This was a major service visit and I was I could have been really stressed so I must say thanks to Chris Iseman for his personal and professional inte This was a major service visit and I was I could have been really stressed so I must say thanks to Chris Iseman for his personal and professional interactions. His accommodating approach kept the service in perspective. This is what makes Benzel-Busch my choice of dealerships. Also thanks to Orlando Dranguet for his assistance. More