Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,255 Reviews of Benzel-Busch Motor Car - Service Center
Excellent service! Took in two cars for service, one without an appointment. Better service from pervious time I took my car in a couple of weeks ago. Took in two cars for service, one without an appointment. Better service from pervious time I took my car in a couple of weeks ago. More
Excellent service It was my first time there the personal were very nice and helpful the job was done the way I wanted it was a good experience It was my first time there the personal were very nice and helpful the job was done the way I wanted it was a good experience More
Immediately taken care of car returned within an hour David Tangen, understood the problem, had the car repaired and returned it to me, cleaned in about an hour. no, problems, all handled professionall David Tangen, understood the problem, had the car repaired and returned it to me, cleaned in about an hour. no, problems, all handled professionally and correctly. More
Great experience Chris Iseman took really good care of me and my car. Running perfectly now. I test Benzel Busch. I've bought many car from this dealership and had the Chris Iseman took really good care of me and my car. Running perfectly now. I test Benzel Busch. I've bought many car from this dealership and had them served there too. More
Stellar service department From the moment I pulled into the diveway and was greeted the staff, it was a very good experience. My service manager, Chris Iseman, was expecting me From the moment I pulled into the diveway and was greeted the staff, it was a very good experience. My service manager, Chris Iseman, was expecting me. They did the scheduled work while I waited, as was the plan. I had tea and a scone and enjoyed the comfortable waiting area. The car was ready on time and they even washed and vacuumed it - a treat! I have services my car here for 19!years and highly recommend the service dept. and staff, particularly Chris but all are pleasant and willing to help if needed. More
Frank Armando Always an exceptional service experience from Frank Armando. A great Lounge and friendly staff. Always clean. A prompt and attentive receiving staff Always an exceptional service experience from Frank Armando. A great Lounge and friendly staff. Always clean. A prompt and attentive receiving staff too. V v v v v v v v v v v v More
excellent service with no appointment needed for tire Benzel Busch is excellent. I had a message for tire pressure. I came in without an appointment and they took me right away. They told me I had a na Benzel Busch is excellent. I had a message for tire pressure. I came in without an appointment and they took me right away. They told me I had a nail in the tire and they could patch it. Total wait time half hour. It was a pleasure. Thank you everyone at Benzel! More
Excellent service, as usual!! It It all begins at curbside where there always seems to be a very helpful and courteous greeter on hand to get the process started. From that point on t It all begins at curbside where there always seems to be a very helpful and courteous greeter on hand to get the process started. From that point on they never leave you adrift. They make the entire experience pleasant and of course the work is done so very well. More
Outstanding The service dept especially service advisor frank Armando could not be any better Extremely helpful and accommodating. Turnaround time was good and e The service dept especially service advisor frank Armando could not be any better Extremely helpful and accommodating. Turnaround time was good and excellent quality of work. More
Excellence Ensured We had some small, minor issues with our brand new 2017 E300, and the team at Benzel-Busch took care of everything. I've never done business with any We had some small, minor issues with our brand new 2017 E300, and the team at Benzel-Busch took care of everything. I've never done business with any company that ensures complete and total customer satisfaction the way Benzel-Busch does. There is no doubt in my mind that the staff at the dealership has made our Mercedes-Benz ownership experience rise head and shoulders above whatever it may have been anywhere else. The sales staff are helpful, dedicated, transparent and honest. The service staff goes the extra mile every time we visit. This is our 3rd Mercedes-Benz, and we absolutely love it - not just because it is an exceptional vehicle that has been meticulously crafted and engineered at the state of the art, but because Benzel-Busch has ensured that we would love the car. More