Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,255 Reviews of Benzel-Busch Motor Car - Service Center
Seasonal tire change Change my summer tires to winter performance & it was done exceptionally well even including Nitro instead of oxygen, now ready for winter. Will Change my summer tires to winter performance & it was done exceptionally well even including Nitro instead of oxygen, now ready for winter. Will do the same for summer expecting the same type of friendly service I usually gets. More
Professionalism From the time I arrived, I was treated like a king. I also noticed that all customers were treated equally. It was white glove treatment. Min was very From the time I arrived, I was treated like a king. I also noticed that all customers were treated equally. It was white glove treatment. Min was very knowledgeable and accommodating. Had the paperwork done in the shortest period of time and the loaner was ready once the paperwork was completed. Kept in touch until the car was ready for me to pick up. All necessary work was done. The smile was always on his face which makes the visit even more pleasant. More
Superior Service If you own a Mercedes Benz no need to take your vehicle elsewhere. They were able to diagnose an issue that 2 other Mercedes Dealers were not able to If you own a Mercedes Benz no need to take your vehicle elsewhere. They were able to diagnose an issue that 2 other Mercedes Dealers were not able to diagnose. More
Service Chris is great we are very pleased with his handling any problems we have had in a very timely manner. He has helped us even when he is not physically Chris is great we are very pleased with his handling any problems we have had in a very timely manner. He has helped us even when he is not physically at work and makes sure we are satisfied that a problem is resolved . More
Tires Very good service. Lots of help and quickly done. Car came back very clean and drives like new. Great dealership great service. Loaner car available. Very good service. Lots of help and quickly done. Car came back very clean and drives like new. Great dealership great service. Loaner car available. More
Great The service department is exceptional. Would recommend this dealership. I have leased and bought largely due to the professionalism and experience o The service department is exceptional. Would recommend this dealership. I have leased and bought largely due to the professionalism and experience of Peter Poliandro. He is the reason I use this dealership. More
Great service! It is fast and easy to drop your car off even for an unscheduled visit. Service advisors knowledgeable and accommodating. Service is thorough and fai It is fast and easy to drop your car off even for an unscheduled visit. Service advisors knowledgeable and accommodating. Service is thorough and fair. More
Efficient, professional & cordial. Had an excellent experience getting my car serviced for a warranty issue. Had communications regarding same with David Nieves, Lino Cascardi and Sal A Had an excellent experience getting my car serviced for a warranty issue. Had communications regarding same with David Nieves, Lino Cascardi and Sal Architto at Benzel Busch Motors; all efficient, professional and cordial. More
Recall service Customer service representative was very courteous and detail oriented. Provided a timely service and Car was cleaned and washed. This was over and Customer service representative was very courteous and detail oriented. Provided a timely service and Car was cleaned and washed. This was over and above what I expected. More
Service Handled my problem immediately, very responsive staff in service department David Nieves assisted and took care of my problem and took care of loane Handled my problem immediately, very responsive staff in service department David Nieves assisted and took care of my problem and took care of loaner car immediately More