Back

Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

Sort by
November 20, 2017

Seasonal tire change Change my summer tires to winter performance & it was done exceptionally well even including Nitro instead of oxygen, now ready for winter. Will More

by Bluebirf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tantan
Nov 22, 2017 -

Benzel-Busch Motor Car responded

Hello Bluebirf, thank you for the review and we hope to see you again in the future!

November 18, 2017

Professionalism From the time I arrived, I was treated like a king. I also noticed that all customers were treated equally. It was white glove treatment. Min was very More

by Stavro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Min
Nov 22, 2017 -

Benzel-Busch Motor Car responded

Hello Stavro1, we appreciate the kind words and review!

November 18, 2017

Superior Service If you own a Mercedes Benz no need to take your vehicle elsewhere. They were able to diagnose an issue that 2 other Mercedes Dealers were not able to More

by oteoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 22, 2017 -

Benzel-Busch Motor Car responded

Hello oteoman, we are so glad that you received superior service at Benzel-Busch! We appreciate the kind words and review.

November 15, 2017

Service Chris is great we are very pleased with his handling any problems we have had in a very timely manner. He has helped us even when he is not physically More

by Laz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
Nov 17, 2017 -

Benzel-Busch Motor Car responded

Hello Laz, we appreciate the kind words and review! We will pass on your words to Chris. We hope to see you at Benzel-Busch again in the future!

November 10, 2017

Tires Very good service. Lots of help and quickly done. Car came back very clean and drives like new. Great dealership great service. Loaner car available. More

by Rudygogo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Powell
Nov 11, 2017 -

Benzel-Busch Motor Car responded

Hello Rudygogo, we are so glad that you received very good service! Thank you for the kind words and we hope to see you again in the future!

November 10, 2017

Great The service department is exceptional. Would recommend this dealership. I have leased and bought largely due to the professionalism and experience o More

by MDB1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Poliandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2017 -

Benzel-Busch Motor Car responded

Hello MDB1954, we appreciate the kind words and review! We will pass on the kind words to the staff. We hope to see you again in the future!

November 10, 2017

Great service! It is fast and easy to drop your car off even for an unscheduled visit. Service advisors knowledgeable and accommodating. Service is thorough and fai More

by Bear1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman and service manager, Nancy Attardo
Nov 11, 2017 -

Benzel-Busch Motor Car responded

Hello Bear1118, we are so glad that you received great service at Benzel-Busch! Thank you for the kind words and review. We hope to see you again in the future!

November 08, 2017

Efficient, professional & cordial. Had an excellent experience getting my car serviced for a warranty issue. Had communications regarding same with David Nieves, Lino Cascardi and Sal A More

by PeterL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nieves
Nov 10, 2017 -

Benzel-Busch Motor Car responded

Hello PeterL, we are so glad you had an excellent experience at Benzel-Busch! Thank you for the kind words and we hope to see you again in the future.

November 07, 2017

Recall service Customer service representative was very courteous and detail oriented. Provided a timely service and Car was cleaned and washed. This was over and More

by BobM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling
Nov 10, 2017 -

Benzel-Busch Motor Car responded

Hello BobM, thank you for the kind review and words ! We hope to see you again in the future at Benzel-Busch!

November 07, 2017

Service Handled my problem immediately, very responsive staff in service department David Nieves assisted and took care of my problem and took care of loane More

by nonier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves - service department, Giovanni Barbaro my sales person who told me to bring my car ASAP
Nov 10, 2017 -

Benzel-Busch Motor Car responded

Hello nonier, we appreciate the kind words and review! We hope to see you again in the future at Benzel-Busch!

...
194
...