Benzel-Busch Motor Car - Service Center

Fast and efficient Excellent service. Comfortable waiting area. Watched my car being serviced. Chris gave me an estimate of the time I would be waiting and kept me poste Excellent service. Comfortable waiting area. Watched my car being serviced. Chris gave me an estimate of the time I would be waiting and kept me posted of the progress. Delivered my car clean and escorted me to it. Very courteous and efficient all around. Great coffee too. Thank you More

Ideal service Our sales rep John Meyer is a total pleasure to work with. He makes the process of getting service on my car effortless on my part. He manages the en Our sales rep John Meyer is a total pleasure to work with. He makes the process of getting service on my car effortless on my part. He manages the entire experience to ensure that I am not inconvenienced and have no worries. He checks to ensure that the others involved are communicating — which they do. High praise all the way around. More

Outstanding I’ve always had a great experience. Professional, courteous and on time every time with the expevyed duration of service. All the staff are great! I’ve always had a great experience. Professional, courteous and on time every time with the expevyed duration of service. All the staff are great! More

What happened? It took entirely too long to get an appointment date. I wound up waiting nearly two weeks. When mentioned I to the rep i may have to go to Prestige to It took entirely too long to get an appointment date. I wound up waiting nearly two weeks. When mentioned I to the rep i may have to go to Prestige to have car serviced, he could care less. I am somewhat surprised, especially after 12 cars and 19 years, all with Benzel. More

Service David is always helpful. And the best service representative. He tries very hard to please the customer by accommodating our needs and following up an David is always helpful. And the best service representative. He tries very hard to please the customer by accommodating our needs and following up and providing constant updates of the repair. More

On spot service and knowledge! Great service! I would service my vehicle here every time. Also, managers very helpful and knowledgeable. I'm going to purchase a new benz at this dea Great service! I would service my vehicle here every time. Also, managers very helpful and knowledgeable. I'm going to purchase a new benz at this dealer and will always service hete. More

Routine Service Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to h Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to help More

Competent and efficient 4 appointments and about 4 weeks in the repair shops of two other MB dealers was not enough for either of dealer to diagnose and fix a noise in the fr 4 appointments and about 4 weeks in the repair shops of two other MB dealers was not enough for either of dealer to diagnose and fix a noise in the front end of my 2014 - E250. One day at Benzel and the problem was found and repaired. Nice people too. More

It was good Services guys very friendly and efficient Have used Benzel Busch numerous times Very happy 25 words too much to write Short and sweet is bette Services guys very friendly and efficient Have used Benzel Busch numerous times Very happy 25 words too much to write Short and sweet is better More

Excellent Service by Min Kim To whom it may concern: I wanted to make you aware of an excellent experience I had at your dealership with Min Kim. My car was due for an oil cha To whom it may concern: I wanted to make you aware of an excellent experience I had at your dealership with Min Kim. My car was due for an oil change and some recalls, and my service advisor walked me through the issues with my car. Through his calm demeanor and professionalism, I felt assured & was at peace of mind, knowing that I was in good hands. Min kept me constantly updated on the work being performed on my car with the utmost courtesy and professionalism. In my opinion, he lives the values that are an asset to your dealership and is an excellent example of how to treat your customers. I will make a point to ensure my friends, relatives and business colleagues know about this experience, and always suggest why they should visit your facility when it comes to receiving excellent service. Thank you Min!! More