Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,255 Reviews of Benzel-Busch Motor Car - Service Center
Lease, buy or Service - always a pleasure... Fabulous dealership - bought or leased many vehicles here. Love Lino Cascardi, and all the service guys - Chris Iseman, Dave Tangen and Jonathan Flei Fabulous dealership - bought or leased many vehicles here. Love Lino Cascardi, and all the service guys - Chris Iseman, Dave Tangen and Jonathan Fleischman and all the support staff from dropping off to picking up and the car wash is wonderful! More
Andrew was excellent I came from New York City to have my first service on my Smart car, which I bought one year ago from Arnold Priddy. I arrived and was paired with Andr I came from New York City to have my first service on my Smart car, which I bought one year ago from Arnold Priddy. I arrived and was paired with Andrew from service. He was exceptional in every way from start to finish. I will go out of my way, which this dealership in New Jersey is for me(!), to get my car serviced there again with Andrew's help to usher me through the process. More
Excellent as always Service at Benzel is always excellent. Efficient, attentive and welcoming. All of the extras for breakfast and lunch with great cappuccino make the ex Service at Benzel is always excellent. Efficient, attentive and welcoming. All of the extras for breakfast and lunch with great cappuccino make the experience even better. Thank you to all! More
Very easy. Everything is done in a pleasant way. Kind and perfetional service. Our service rep Chris Iseman is amazing! Chris and Joseph Simsek are why we continue to do repeat business with this dea Kind and perfetional service. Our service rep Chris Iseman is amazing! Chris and Joseph Simsek are why we continue to do repeat business with this dealership. More
pleased customer as always, the people in the service department are true professionals. the prompt attention is appreciated. the waiting area is very comfortable, as always, the people in the service department are true professionals. the prompt attention is appreciated. the waiting area is very comfortable, and they even offer snacks. More
very good service the people who work there are very friendly and helpful, the waiting area was clean and the complimentary coffee, bagels were great! The only downside the people who work there are very friendly and helpful, the waiting area was clean and the complimentary coffee, bagels were great! The only downside would be the wait time, we expected a maximum of 1hr but we ended up waiting 1hr 30. other than that it was a great experience and we will definitely be back! More
GREAT SERVICE The attention to detail is amazing at Benzl Busch. They pamper there customers. Your cars always come out completely down and amazingly clean. Once yo The attention to detail is amazing at Benzl Busch. They pamper there customers. Your cars always come out completely down and amazingly clean. Once you drop off car they take care of everything. One less thing i have to worry about . Big Thanks to the Benzl Busch Team. More
Exceptional Service The service and staff are excellent at Benzel-Busch. From the time of my appointment until the time I leave, everything is run smoothly and efficient The service and staff are excellent at Benzel-Busch. From the time of my appointment until the time I leave, everything is run smoothly and efficiently. More
Great customer service I didn't have a maintenance appointment. I came in because I had warning signals for my tires and my key battery. As soon as I drove up, a technician I didn't have a maintenance appointment. I came in because I had warning signals for my tires and my key battery. As soon as I drove up, a technician came to me. When I told him the problem, he pressed a button on my wheel, looked at the info and confirmed I had a flat tire. He immediately gave me to a customer service rep who set me up for service. He confirmed shortly after that I needed a new tire, gave me the price and said it would take @ 1 hr. Exactly 1 hr. later I had a new tire, my other tires had been checked and the battery in my key fob had been replaced. Can't ask for more than that - except, perhaps, a better quality tire to begin with. But I guess that's a manufacturer's issue. Everyone was very courteous. One suggestion: everyone who helped me should have a card to give me so I remember their names when it's time for a satisfaction survey. Unfortunately, I don't remember their names. More
Reliable and prompt Service manager and service team were great. Prompt on car pick up and drop off. Communicated about repairs needed, addressed every issue and returne Service manager and service team were great. Prompt on car pick up and drop off. Communicated about repairs needed, addressed every issue and returned a nicely cleaned vehicle. More