Benzel-Busch Motor Car - Service Center

It was done Brought the Smart car in for service. Very attentive staff, car was taken care of. Period. David Tangen was great, made the process seamless. The loan Brought the Smart car in for service. Very attentive staff, car was taken care of. Period. David Tangen was great, made the process seamless. The loaner was electric. Interesting g experience. More

Amazing. Friendly staff and great service. Everyone was friendly, they serviced my car and treated it like it was their own. My advisor was quick to let me know anything that was necessary for Everyone was friendly, they serviced my car and treated it like it was their own. My advisor was quick to let me know anything that was necessary for my vihecle and even made it easy for me to pay. When I went to pick up my car I was greeted at the door and got my car ready immediately. Great place and will continue to service my Mercedes for as long as I have it, thank you everyone at Benzel Busch ! More

always pleasant, professional and thorough Never anything wrong with the car, but nice to have a service department you can trust in case there is. car always left spotless. thank you Never anything wrong with the car, but nice to have a service department you can trust in case there is. car always left spotless. thank you More

excellent service excellent all around experience. Courtesy and communicating details. explain the diagnostic of work need be completed and suggesting and recommending excellent all around experience. Courtesy and communicating details. explain the diagnostic of work need be completed and suggesting and recommending manufacturer maintenance program. very knowledgeable and friendly. More

Exceptional ! Mike Kim in Service is exceptional. This was second time to work with him to solve the issues of my car. I think I've got THE best service ever si Mike Kim in Service is exceptional. This was second time to work with him to solve the issues of my car. I think I've got THE best service ever since I drove car. He is very much knowledgeable, he knows the RIGHT answer to my question. He knows what I'm looking for before even asking question. I'm certain he must be a great asset to Benzel & Bush. I will highly recommend Benzel & Bush to my friends because of Mike Kim. For sure, whenever service issues occur, I will definitely recommend to ask for Mike, first. He is Kind, knowledgeable, good document handling, ontime response, right answer to my questions, pleasant to talk with, helpful and trying to work in place of customer. Please do not forget to deliver my compliments to Mike. PS. I am nothing to do with Mike, neither friend nor relative. I just like his work Ryan Hwang More

Benzel Busch is Great! Chris is always great! He found and issue with the car and was able to get it resolved in an efficient manner and get my car back to me on time. Chris is always great! He found and issue with the car and was able to get it resolved in an efficient manner and get my car back to me on time. More

Easy and painless. There were no issues and the service was performed in the time indicated by the service team. I was also given a few suggestions for dealing with prob There were no issues and the service was performed in the time indicated by the service team. I was also given a few suggestions for dealing with problems that could arise in the near future. More

Was handled very poorly They do not address the problem it was no communication very disappointed after doing business 30 years with this dealership . Never had a problem They do not address the problem it was no communication very disappointed after doing business 30 years with this dealership . Never had a problem before brought the car to a different dealership More

Excellent Service Always have a great experience from calling to set up the appointment and then working with Chris Iseman! He is great! So happy that Mercedes offers Always have a great experience from calling to set up the appointment and then working with Chris Iseman! He is great! So happy that Mercedes offers a loaner car. More