Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,255 Reviews of Benzel-Busch Motor Car - Service Center
I had an excellent experience and great service. Great service and friendly staff. Recomend this dealership to anyone. Another plus is the comunicatio. They are always calling and keeping yo update a Great service and friendly staff. Recomend this dealership to anyone. Another plus is the comunicatio. They are always calling and keeping yo update and making sure everything is good. More
Chris Iseman was GREAT- thanks for all your help! From start to finish- everything was GREAT We've always been treated with the best service whether in be from the Sales team members or the service d From start to finish- everything was GREAT We've always been treated with the best service whether in be from the Sales team members or the service department- a find tuned machine! More
EXCEPTIONAL SERVICE EVERY TIME! No surprise to find the high level of customer service consistently delivered at Benzel-Busch Motor Car Company. The Service staff is truly exception No surprise to find the high level of customer service consistently delivered at Benzel-Busch Motor Car Company. The Service staff is truly exceptional with the friendly, professional and courteous demeanor. The workmanship is top-notch and performed without delays or any surprises. Will continue to have Benzel-Busch as my dealer for value for all my new cars and for their exceptional service. More
Oil change & recalls Perfect, it got done. Frank was great, loaner made it easy. All isdues rrsolved. Replacement tire was very pricey. Care was beautifully cleaned an Perfect, it got done. Frank was great, loaner made it easy. All isdues rrsolved. Replacement tire was very pricey. Care was beautifully cleaned and looked very good. More
Great service experience Service was performed sooner than I expected. I was very pleased with the quality of the work performed. Chris Huling was very friendly and explaine Service was performed sooner than I expected. I was very pleased with the quality of the work performed. Chris Huling was very friendly and explained all the work performed on my car and also other service that is recommended to be done on my next visit. More
A nice service experience The entire process was smooth and efficient. I didn't have to wait long for any of the procedures at the dealership. The staff members were very hel The entire process was smooth and efficient. I didn't have to wait long for any of the procedures at the dealership. The staff members were very helpful. They were able to complete the job before closing and notified me to pick up the vehicle. If someone could give me a status update a little earlier, it would be perfect! I tried to call and check on the status around 6:15 pm and the answer was I had to keep my loaner car until the next day. I was a little anxious because I didn't have my garage key, etc. Luckily the service representative called me before I left my office. I was happy to hear his good news. More
FANTASTIC -AS ALWAYS Frank Armando was terrific as always - I had an appointment to come in since the battery light was on - but then my car died in Paramus and I had to Frank Armando was terrific as always - I had an appointment to come in since the battery light was on - but then my car died in Paramus and I had to get a flat bed truck from AAA - Frank called me when the car arrived at your office - he called me after it was investigated and he told me what was wrong - and it fixed very timely, efficiently, and cost effectively. Frank (and everyone else we dealt with) were very responsive, and polite - and it is a pleasure to deal with you. Mary Wilson More
Fast, accurate & courteous It was easy to schedule our service. From that point on, the service team communicated with us regularly managing our expectations & keeping us infor It was easy to schedule our service. From that point on, the service team communicated with us regularly managing our expectations & keeping us informed at every stage. We were thrilled with the professionalism and responsiveness of the entire staff. More
It could not have better! My service advisor Scott met me when I dropped the Car off. He took complete care of my problem . I Was taken care of, served a hot drink. Blinked m My service advisor Scott met me when I dropped the Car off. He took complete care of my problem . I Was taken care of, served a hot drink. Blinked my Eyes and the car was washed and ready to go. More
Number 1 at customer service Frank Armando is the best service manager. The process is always seamless he is extremely helpful and very informative. I would highly recommend aski Frank Armando is the best service manager. The process is always seamless he is extremely helpful and very informative. I would highly recommend asking for Frank Armando. More