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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

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May 12, 2018

I had an excellent experience and great service. Great service and friendly staff. Recomend this dealership to anyone. Another plus is the comunicatio. They are always calling and keeping yo update a More

by Franklin68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves , Rafael Figuereo
May 12, 2018 -

Benzel-Busch Motor Car responded

Hello Franklin68, we are so glad to hear that you had an excellent experience at Benzel-Busch! We will pass on your kind words to the whole staff.

May 11, 2018

Chris Iseman was GREAT- thanks for all your help! From start to finish- everything was GREAT We've always been treated with the best service whether in be from the Sales team members or the service d More

by TJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman- and Marco in Customer service reception
May 12, 2018 -

Benzel-Busch Motor Car responded

Hello TJS, we appreciate your review and words. We will pass on your kind words Chris.

May 10, 2018

EXCEPTIONAL SERVICE EVERY TIME! No surprise to find the high level of customer service consistently delivered at Benzel-Busch Motor Car Company. The Service staff is truly exception More

by JLC NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Kalajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Capasso
May 11, 2018 -

Benzel-Busch Motor Car responded

Hello JLC NJ, we appreciate your very kind words and review. We will pass on your kind words to the whole staff. We cant wait to see you again in the future!

May 09, 2018

Oil change & recalls Perfect, it got done. Frank was great, loaner made it easy. All isdues rrsolved. Replacement tire was very pricey. Care was beautifully cleaned an More

by Asf42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando, Frank
May 11, 2018 -

Benzel-Busch Motor Car responded

Hello Asf42, we appreciate your kind words and review! We will pass on your words to Frank.

May 05, 2018

Great service experience Service was performed sooner than I expected. I was very pleased with the quality of the work performed. Chris Huling was very friendly and explaine More

by jfern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling
May 07, 2018 -

Benzel-Busch Motor Car responded

Hello jfern, we are so glad to hear that you had a great service experience at Benzel-Busch! We will pass on your words to Chris.

May 02, 2018

A nice service experience The entire process was smooth and efficient. I didn't have to wait long for any of the procedures at the dealership. The staff members were very hel More

by joyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Dranguet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I don't remember all of the names., Timothy Reilly
May 04, 2018 -

Benzel-Busch Motor Car responded

Hello joyan, we are so glad to hear that you had a nice service experience at Benzel-Busch. We will pass on your kind words to the staff. We appreciate your kind words and review!

May 01, 2018

FANTASTIC -AS ALWAYS Frank Armando was terrific as always - I had an appointment to come in since the battery light was on - but then my car died in Paramus and I had to More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando, Frank
May 02, 2018 -

Benzel-Busch Motor Car responded

Hello Mary, we appreciate your kind words and review! We will pass on your words to Frank.

April 23, 2018

Fast, accurate & courteous It was easy to schedule our service. From that point on, the service team communicated with us regularly managing our expectations & keeping us infor More

by Rapidest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Perez
Apr 25, 2018 -

Benzel-Busch Motor Car responded

Hello Rapidest, we appreciate your kind words and review. We will pass on your kind words to the whole staff. We hope to see you again in the future!

April 22, 2018

It could not have better! My service advisor Scott met me when I dropped the Car off. He took complete care of my problem . I Was taken care of, served a hot drink. Blinked m More

by Nancy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 23, 2018 -

Benzel-Busch Motor Car responded

Hello Nancy1, we appreciate your very kind words and review! We will pass on your kind words to Scott.

April 22, 2018

Number 1 at customer service Frank Armando is the best service manager. The process is always seamless he is extremely helpful and very informative. I would highly recommend aski More

by Nathan1267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Apr 23, 2018 -

Benzel-Busch Motor Car responded

Hello Nathan1267, we will pass on your very kind words to Frank. We appreciate your review!

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