Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,255 Reviews of Benzel-Busch Motor Car - Service Center
had to replace a tire quickly Hello. I saw a warning light about low tire pressure on my dashboard while driving. Pulled over to see a giant bubble on a rear tire. Drove immediate Hello. I saw a warning light about low tire pressure on my dashboard while driving. Pulled over to see a giant bubble on a rear tire. Drove immediately to my dealer and had the pleasure of meeting Chris after the front desk fumbled around awhile. He was exceptionally nice and was aware of my busy day ahead. He moved everything along nicely, got my car washed and I think I paid a fair price for the new tire. I miss Bob Berg who was my previous expert but I'll happily work with Chris anytime! He's a terrific young man. More
Great service David Nieves went above and beyond to get my car fixed and returned on time. He is very courteous and knowledgeable and willing to go the extra mile w David Nieves went above and beyond to get my car fixed and returned on time. He is very courteous and knowledgeable and willing to go the extra mile when other service advisors are not. More
It is always exceptional service at Benzel-everyone knows you and greets you like an old friend. Info about the service issue is explained so you can make an informed decision. Fi at Benzel-everyone knows you and greets you like an old friend. Info about the service issue is explained so you can make an informed decision. First rate. More
Service Frank is knowledgeable and he provides excellent service. Frank is very informative. He checked a full history of my vehicle and suggested the appro Frank is knowledgeable and he provides excellent service. Frank is very informative. He checked a full history of my vehicle and suggested the appropriate fixes. More
Never fails at being the best at customer service!!! We have been going to Benzel Busch for 30+ years and they never fail to be the best, whether in the Service Dept or Sales Fabulous in sales: Eli K We have been going to Benzel Busch for 30+ years and they never fail to be the best, whether in the Service Dept or Sales Fabulous in sales: Eli Kalajian Sales Associate Thank you Chris and Jonathan is service :) More
Best Service department and caring Taking our car in for service is a Great Pleasure, The service agents are Great Especially Dave Tangen! He is always there for helping you and r Taking our car in for service is a Great Pleasure, The service agents are Great Especially Dave Tangen! He is always there for helping you and returns your call Fast, Great! More
Experts at every level Frank Armando is an exceptional! He makes the whole experience feel like "not being at a service center". From the minute you pull in the entran Frank Armando is an exceptional! He makes the whole experience feel like "not being at a service center". From the minute you pull in the entrance, all the service employees are "happy" to see you. From escorting you into the building, to offering coffee/snacks, to keeping you updated on your car while you wait. This dealership is the Tiffany's of car servicing. More
A1 SERVICE FIRST CLASS SERVICE AND KNOWLEDGE OF CAR AND VERY FRIENDLY CUSTOMER WAITING AND LOUNGE AREA FIRST CLASS WITH AMENITIES .LOVE TO SEE MY CAR GETTING SER FIRST CLASS SERVICE AND KNOWLEDGE OF CAR AND VERY FRIENDLY CUSTOMER WAITING AND LOUNGE AREA FIRST CLASS WITH AMENITIES .LOVE TO SEE MY CAR GETTING SERVICED AS WELL .THE FINISHING TOUCH OF THE CARWASH IS MUCH APPRECIATED . More
Great Service Scott B. was assigned to my Mercedes for a very complicated service problem caused by a 3rd party. He is a stellar representative of Benzel-Busch. Hig Scott B. was assigned to my Mercedes for a very complicated service problem caused by a 3rd party. He is a stellar representative of Benzel-Busch. Highly recommend. More
Excellent professional and dedicated customer service! Mr. John Powell kept me up to date with my service information as well as informing me of the cost and time it will take for the completion of work. T Mr. John Powell kept me up to date with my service information as well as informing me of the cost and time it will take for the completion of work. This is a great location for service and receiving one on one personal attention. More