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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

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June 23, 2018

had to replace a tire quickly Hello. I saw a warning light about low tire pressure on my dashboard while driving. Pulled over to see a giant bubble on a rear tire. Drove immediate More

by susuanelkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling
Jun 25, 2018 -

Benzel-Busch Motor Car responded

Hello susuanelkin, we appreciate your kind words and review! We will pass on your words to Chris.

June 20, 2018

Great service David Nieves went above and beyond to get my car fixed and returned on time. He is very courteous and knowledgeable and willing to go the extra mile w More

by Bjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves
Jun 21, 2018 -

Benzel-Busch Motor Car responded

Hello Bjohn, we are so glad to hear that you received great service from David. We will pass on your very kind words to him. Thank you for the review and we hope to see you again in the future!

June 19, 2018

It is always exceptional service at Benzel-everyone knows you and greets you like an old friend. Info about the service issue is explained so you can make an informed decision. Fi More

by Leslie9575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tangen
Jun 20, 2018 -

Benzel-Busch Motor Car responded

Hello Leslie9575, we appreciate your kind words and review!

June 18, 2018

Service Frank is knowledgeable and he provides excellent service. Frank is very informative. He checked a full history of my vehicle and suggested the appro More

by Asarra3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Jun 18, 2018 -

Benzel-Busch Motor Car responded

Hello Asarra3, we appreciate your kind words and review!

June 15, 2018

Never fails at being the best at customer service!!! We have been going to Benzel Busch for 30+ years and they never fail to be the best, whether in the Service Dept or Sales Fabulous in sales: Eli K More

by Jack1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Kalajian
Jun 18, 2018 -

Benzel-Busch Motor Car responded

Hello Jack1024, thank you for being a loyal customer for 30 years! We will pass on your kind words to the whole staff. We can't wait to see you again in the future!

June 13, 2018

Best Service department and caring Taking our car in for service is a Great Pleasure, The service agents are Great Especially Dave Tangen! He is always there for helping you and r More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tangen!
Jun 13, 2018 -

Benzel-Busch Motor Car responded

Hello mike, we appreciate your kind words and review. We will pass on your words to David. We hope to see you again in the future!

June 13, 2018

Experts at every level Frank Armando is an exceptional! He makes the whole experience feel like "not being at a service center". From the minute you pull in the entran More

by lorflo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Jun 13, 2018 -

Benzel-Busch Motor Car responded

Hello lorflo, we appreciate your very kind words and review. We will pass on your words to Frank. We hope to see you again in the future!

June 12, 2018

A1 SERVICE FIRST CLASS SERVICE AND KNOWLEDGE OF CAR AND VERY FRIENDLY CUSTOMER WAITING AND LOUNGE AREA FIRST CLASS WITH AMENITIES .LOVE TO SEE MY CAR GETTING SER More

by robg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Perez, Scott Raymond
Jun 13, 2018 -

Benzel-Busch Motor Car responded

Hi Robg, we appreciate your kind words and are glad to hear that you had a great experience during your time here! Kind regards, Willy Aramayo Client Relations Manager

June 12, 2018

Great Service Scott B. was assigned to my Mercedes for a very complicated service problem caused by a 3rd party. He is a stellar representative of Benzel-Busch. Hig More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott B.
Jun 13, 2018 -

Benzel-Busch Motor Car responded

Hi, thank you for your kind response, we're glad you had a great experience at our dealership and that Scott B. exceeded your expectations. We will make sure to pass on your kind words to Scott. Kind regards, Willy Aramayo Client Relations Manager

June 07, 2018

Excellent professional and dedicated customer service! Mr. John Powell kept me up to date with my service information as well as informing me of the cost and time it will take for the completion of work. T More

by TG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Powell
Jun 08, 2018 -

Benzel-Busch Motor Car responded

Hello TG, we appreicate your kind words and review! We will pass on your words to John.

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