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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

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August 01, 2018

Excellent Customer Service Professional ..attentive and great team work to provide a good customer experience. Service center team are great to work with. Good follow up and com More

by Clukac@aol.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK ARMONO
Aug 04, 2018 -

Benzel-Busch Motor Car responded

Hello MB300, we appreciate your kind words and review. We hope to see you again in the future!

July 31, 2018

Great Service Been working with Mercedes for more than a decade. Scott Bateman, one of the Service Advisors, made the experience a very positive one. His service po More

by Steven Bergen County
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Batement
Jul 31, 2018 -

Benzel-Busch Motor Car responded

Hello Steven Bergen County, we appreciate your kind words and review! We will pass on your words to Scott.

July 31, 2018

I received the service I expected. Neil Newman who attended to my car had the work done ahead of the estimated time. I received excellent service. I have no hesitation recommending this More

by ML350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Newman
Jul 31, 2018 -

Benzel-Busch Motor Car responded

Hello ML350, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your words to Neil.

July 30, 2018

Wheel making noise The service team is always accommodating. My regular service advisor was on vacation Soccio introduces me to Chris, who stepped right in and helped me More

by Cjack125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Benzel-Busch Motor Car responded

Hello Cjack125, we appreciate your kind words and review!

July 30, 2018

Excellent service Dave Tangen was excellent! Making sure everything went smoothly when car was in for service! Very professional and friendly! Thank you for your help! More

by Kalua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tangen. Service dept
Jul 30, 2018 -

Benzel-Busch Motor Car responded

Hello Kalua, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your kind words to David.

July 27, 2018

Great service. Will definitely be coming here for my next Mercedes. Frank A. was great and a pleasure to work with. Thanks and look forward to my next experience More

by Ani Ramen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank A.
Jul 28, 2018 -

Benzel-Busch Motor Car responded

Hello Ani Ramen, we are so glad to hear that you received great service at Benzel-Busch. We will pass on your kind words to Frank. We cant wait to see you again in the future!

July 24, 2018

Excellent service Orlando and Sal helped me both in the sale phase and when the first service of my car was due. Thanks. Good job. Would recommend! More

by Francesco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Dranguet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Benzel-Busch Motor Car responded

Hello Francesco, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your words to Orlando and Sal.

July 23, 2018

Super personalized service I felt that the excellent very personalized service to my vehicle which was done on an expedited basis.was outstanding.Jonathan Fleischman and his tea More

by DrT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fleischman
Jul 24, 2018 -

Benzel-Busch Motor Car responded

Hello DrT, we appreciate your kind words and review! We will pass on your words to Jonathan and to the whole staff.

July 20, 2018

The best customer service experience I ever had from the time that I dropped off my car to the time I picked up my car I was getting information about my car More

by EdwinP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Chan
Jul 21, 2018 -

Benzel-Busch Motor Car responded

Hello EdwinP, we are so glad to hear that you had the best customer service experience at Benzel-Busch. We appreciate your kind review and we hope to see you again in the future!

July 20, 2018

Great! Went in for service for 2017 E300 and had a few additional questions after the service was completed. Everyone was professional and courteous from the More

by DMCorc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Poliandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2018 -

Benzel-Busch Motor Car responded

Hello DMCorc, we appreciate your kind words and review! We will pass on your words to the whole staff.

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