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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

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August 22, 2018

40,000 miles service Mr. Kim of service department was very kinds and very much kowlegable of my car history. Price was very expensive but he gave me a better price with More

by Young123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike kim
Aug 23, 2018 -

Benzel-Busch Motor Car responded

Hello Young123, we will pass on your very kind words to Min. We appreciate your review and we hope to see you again in the future!

August 13, 2018

Service people do a wonderful job! Everyone takes the job seriously and treats patrons with respect.Wonderful service across the board! A series of workers all know what their responsib More

by RerRe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris ?
Aug 13, 2018 -

Benzel-Busch Motor Car responded

Hello RerRe, we appreciate your kind words and review!

August 12, 2018

Auto body work done I recently had an accident and had my truck repaired. Vanessa was great. My truck came back shiny and new. Thank you for the great job. My truck was f More

by roger999999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa
Aug 13, 2018 -

Benzel-Busch Motor Car responded

Hello roger999999, we appreciate your kind words and review! We will pass on your words to Vanessa.

August 11, 2018

Outstanding experience I like everything about this dealership, fast, and welcoming, especially David Nieves. He's exceptionally wonderful man. My car was serviced in very s More

by Ed momani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves
Aug 13, 2018 -

Benzel-Busch Motor Car responded

Hello Ed momani, we are so glad to hear that you had an outstanding experience at Benzel-Busch. We will pass on your kind words to David.

August 09, 2018

Critical repairs done right the first time Advisor Chris Iseman went overboard to help my emergency needs. He is to be commended for understanding my problem and helped solve the issue enablin More

by BHDPHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
Aug 10, 2018 -

Benzel-Busch Motor Car responded

Hello BHDPHD, we appreciate your review. We will pass on your kind words to Chris.

August 08, 2018

EASY PROCESS FRANK ARMANDO TOOK CARE OF EVERYTHING,. COULDN'T BE HAPPIER. HE KEPT ME INFORMED AND GOT ME BACK ON THE ROAD QUICKLY. I'LL BE A BENZEL CUSTOMER AGAIN More

by RDECOSMIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANK ARMANDO
Aug 08, 2018 -

Benzel-Busch Motor Car responded

Hello RDECOSMIS, we appreciate your kind words and review! We will pass on your words to Frank.

August 08, 2018

Great service Easy, fast and efficient. Loved my e class loaner. Text messaging with my service advisor was an added bonus when I wasn’t able to talk. More

by Benzgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tangen, Scott
Aug 08, 2018 -

Benzel-Busch Motor Car responded

Hello Benzgirl, we are so glad to hear that you received great service at Benzel-Busch. We appreciate your review and we hope to see you again in the future!

August 08, 2018

Emergency repair The service was efficient and even included unrequested (but necessary) repairs, as I had brought my car in unscheduled because of a persistent warnin More

by Anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando
Aug 08, 2018 -

Benzel-Busch Motor Car responded

Hello Anon, we appreciate your review!

August 02, 2018

very professional Very serious staff that delivers what they say with good service! dedicated to please the customer and will go the extra mile for it. Thank you. More

by Regis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro, Timothy Reilly
Aug 04, 2018 -

Benzel-Busch Motor Car responded

Hello Regis, we appreciate your review and we hope to see you again in the future!

August 02, 2018

My nominated Service Rep going forward Other than the big production Mercedes has in dropping off your car for service, my Service experience was very pleasurable. My Service Rep David N More

by Thaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Fowler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nieves
Aug 04, 2018 -

Benzel-Busch Motor Car responded

Hello Thaley, we will pass on your kind words to David. We appreciate your review and we hope to see you again in the future!

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