Benzel-Busch Motor Car - Service Center

exceptional experience car was taken care of while I waited. was even sent for a wash. efficient, friendly and thorough - excellent as always. Thank you Jonathan Fleischman car was taken care of while I waited. was even sent for a wash. efficient, friendly and thorough - excellent as always. Thank you Jonathan Fleischman. More

excellent service I have been using the same service representative, Dave Damgen, for many years. He is efficient and helpful and my service experience is always smooth I have been using the same service representative, Dave Damgen, for many years. He is efficient and helpful and my service experience is always smooth. More

Efficient, considerate, thoughtful servicing Jonathan Fleischman offered a degree a friendliness and service that we don't see much of these days. That kind of service and attention to detail se Jonathan Fleischman offered a degree a friendliness and service that we don't see much of these days. That kind of service and attention to detail sets Benzel Bush apart from other dealerships and makes return visits less of a chore and more of a pleasure. More

Benzel-BUSCH provides Exceptional Service When I arrived at the dealership I was greeted by Andrew. He explained the process and kept me posted as the inspection progressed. My Car was ready i When I arrived at the dealership I was greeted by Andrew. He explained the process and kept me posted as the inspection progressed. My Car was ready in about 3 hours. As I walked through the showroom I was always asked by staff if I was being helped. The facility is always well maintained and the refreshments are always a welcome treat. Talia Colananni met with me to review the latest cars and leasing options for next year. Please extend my sincere appreciation to Andrew and the entire Benzel-BUSCH Team. More

very kind, detailed and professional. Min Kim is very detailed and followed up status of services by messages and over phone calls. His explain was very professional for me to make good d Min Kim is very detailed and followed up status of services by messages and over phone calls. His explain was very professional for me to make good decision for repairs and services. Overall is outstanding. More

Min Kim Min was very helpful throughout the process. He was courteous and made time to explain the all the detail to make sure I understand the service and is Min was very helpful throughout the process. He was courteous and made time to explain the all the detail to make sure I understand the service and issues with the car. We were very happy with the quality of service we received. More

Andrew Gomez always makes a visit to Benzel-Busch service a Positive experience I always ask for him when we bring any of cars there always makes a visit to Benzel-Busch service a Positive experience I always ask for him when we bring any of cars there More

Recall Service Fast recall service, comfortable atmosphere, and kind service man. Went there without appointment and got the recall service without delay. Without Fast recall service, comfortable atmosphere, and kind service man. Went there without appointment and got the recall service without delay. Without advance appointment, we were treated as having appointment. Also low battery of the key and immediately battery was replaced with new battery. Also got the compliment car wash, we like that. More

I had a flat tire Frank help me by getting me back on the road fast and making sure I was able to make my sons soccer game. Excellent service and lots of help for stres Frank help me by getting me back on the road fast and making sure I was able to make my sons soccer game. Excellent service and lots of help for stressful mom. Thank you!!! More

Luxurious Experience Coming to Benzel Busch for service is equivalent to service at a 5 star hotel. Everyone is attentive to your needs. The waiting area is very comfort Coming to Benzel Busch for service is equivalent to service at a 5 star hotel. Everyone is attentive to your needs. The waiting area is very comfortable. So much so that I actually don’t mind waiting while my car is being serviced. There is a nice offering of complimentary coffee, tea, and snacks. Their loaner cars are great. I only wish they had more Smarts available as a loaner (especially electric ones). However, I’m not really complaining since I was supplied a very posh 2018 GLE 350. My complaint was when I had to give it up to get back my car! The only real complaint, if any, is that I wish the service pricing was more competitive with small business mechanics. I will continue patronizing this great place in the future. More