Benzel-Busch Motor Car - Service Center

The Best experience you can have in Bentz purchase and the Sales professional was the most Helpful. the Sales professional was the most Helpful. More

Everyone I encountered at the dealership was kind, courteous, and professional. My wait time was good, in fact, my car was completed sooner. I enjoyed the video that was sent that explained what was c courteous, and professional. My wait time was good, in fact, my car was completed sooner. I enjoyed the video that was sent that explained what was checked on with my car. Waiting area was clean and comfortable. David assisted me as he has before. As usual, he was friendly and professional. More

frank was a great service advisor. answered all of my questions, put me at ease. answered all of my questions, put me at ease. More

Mona was so helpful and professional, she made everything so easy for me, Im very thankful and very happy with my car and with the dealer. so easy for me, Im very thankful and very happy with my car and with the dealer. More

Excellent service People very accommodating Did everything in the time they said they would complete everything in the time they said they would complete More

From the moment you enter no one is friendly. Everyone is robotic and bordering rude. Everyone is too busy to stop and assist. Especially the front desk female running all over the place as if sh Everyone is robotic and bordering rude. Everyone is too busy to stop and assist. Especially the front desk female running all over the place as if she was working in an OR. Then when I questioned the pricing of the possible work that needs to be done I receive a rude response by by advisor John Powell “Would you work for free” The people outside are such in hurry to get the cars out of the front that they move by car before it is ready to be moved and when I informed them I had items in the car everyone shrugs their shoulders as if I’m adding more work to their day. More importantly I was asked to replace a part that did not need replacing since I got a 2nd opinion from what the service advisor had informed me. I will not return to this location due to the unnecessary stress the location will cause me. More

Every visit to BBMC has been as smooth as can be. The staff is great and very accommodating. The staff is great and very accommodating. More

Satisfied with the service but not the loaner. New rules limit the usage to 100 miles a day. I am already 45 miles away and we ended up not using the loaner car. We did not even use the car for er New rules limit the usage to 100 miles a day. I am already 45 miles away and we ended up not using the loaner car. We did not even use the car for errands. We have other MB dealerships that value their clients and do not have limits to their loaner. Informed my family and friends about the new rule for them to think about coming here. More

Your service have been the best service I have ever had in my life everyone was super courteous and everyone with a smile and with a prompt response from the minute that I arrive I was impressed with the a in my life everyone was super courteous and everyone with a smile and with a prompt response from the minute that I arrive I was impressed with the attitude of the gentleman that received my car thank you for your Sevices and to your staff More

I have been to 4 or 5 Mercedes dealerships and they all are exceptional. In my opinion Benzel Busch is among the best, very professional. are exceptional. In my opinion Benzel Busch is among the best, very professional. More