Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,255 Reviews of Benzel-Busch Motor Car - Service Center
I had my car serviced today. I always choose Benzel-Busch. I was taken care of beautifully by Harold and the Head technician, Juan Rojas. Professional, Curteous, Knowledgeable. I always choose Benzel-Busch. I was taken care of beautifully by Harold and the Head technician, Juan Rojas. Professional, Curteous, Knowledgeable. Always keep me abreast of process. More
it’s the best experience to bring your car for service here. Things run smoothly, great communication, friendly responsive members of the service team here. Things run smoothly, great communication, friendly responsive members of the service team More
Everyone is very professional at the dealership. The loaner car was ready for me. David is a great Service Advisor. The loaner car was ready for me. David is a great Service Advisor. More
It was speedy, efficient and effortless. Rob took great care of me - and I loved receiving the video, The gentleman at the reception desk spoiled the experience: ungracious, unwelcoming, Rob took great care of me - and I loved receiving the video, The gentleman at the reception desk spoiled the experience: ungracious, unwelcoming, surly. More
I am pleased with the Dealership. My car was taken care of in a timely manner.. My car was taken care of in a timely manner.. More
All the team was very supportive. The loaner car was ready on time I wanted. Thanks! The loaner car was ready on time I wanted. Thanks! More
The lady was really not knowledgeable and was not so friendly. I don't think I will go back to this location. She didn't know much about the recall. Apparently there was 2 recalls on my car, I only thou friendly. I don't think I will go back to this location. She didn't know much about the recall. Apparently there was 2 recalls on my car, I only thought there was 1. She said she doesn't have any loan car for me and that I need to make another appointment for the other recall. She couldn't help set up a new appointment as she didn't said she doesn't know when the loan car is available. She said I can go to another location. Also told me that I should contact the corporate office for any questions. Very disappointed. More
David went above and beyond. As good a service experience as I have ever had. Can’t say enough positive about him! As good a service experience as I have ever had. Can’t say enough positive about him! More
I always felt that it's taking more time than i expected. I wish that service adviser need to focus on shortening of customer's waiting time. I wish that service adviser need to focus on shortening of customer's waiting time. More