Back

Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.2
2,255 Reviews

2,255 Reviews of Benzel-Busch Motor Car - Service Center

Sort by
May 07, 2023

I had my car serviced today. I always choose Benzel-Busch. I was taken care of beautifully by Harold and the Head technician, Juan Rojas. Professional, Curteous, Knowledgeable. More

by Sigalith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Reyes
May 05, 2023

it’s the best experience to bring your car for service here. Things run smoothly, great communication, friendly responsive members of the service team More

by Tina Radchenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Everyone is very professional at the dealership. The loaner car was ready for me. David is a great Service Advisor. More

by PORTER742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Found little dishonesty. Charged me for windshield Wiper but changed only driver side wiper. wait time was satisfactory.. More

by rameshpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
May 04, 2023

It was speedy, efficient and effortless. Rob took great care of me - and I loved receiving the video, The gentleman at the reception desk spoiled the experience: ungracious, unwelcoming, More

by GW0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

I am pleased with the Dealership. My car was taken care of in a timely manner.. More

by HCCREID
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
David Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

All the team was very supportive. The loaner car was ready on time I wanted. Thanks! More

by 4THEPEACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

The lady was really not knowledgeable and was not so friendly. I don't think I will go back to this location. She didn't know much about the recall. Apparently there was 2 recalls on my car, I only thou More

by AMYKIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mona Elmiligi
May 01, 2023

David went above and beyond. As good a service experience as I have ever had. Can’t say enough positive about him! More

by JGRABAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

I always felt that it's taking more time than i expected. I wish that service adviser need to focus on shortening of customer's waiting time. More

by WCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Iseman
2.0
This rating includes all reviews, with more weight given to recent reviews.
...
11
...