Benzel-Busch Motor Car - Service Center

Service Advisor Robert reviewed my car's service history and accurately provided the service needed. and accurately provided the service needed. More

David Nieves and team are the best there is (and of course, all service advisors I have interacted with have been kind and stellar). Would absolutely recommend this place for purchase and service. course, all service advisors I have interacted with have been kind and stellar). Would absolutely recommend this place for purchase and service. More

When I come in for scheduled service my visit is pre-organized and efficient. When I have come for emergency service (flats with my low profile tires) i feel like I am making a raceway pit stop. M pre-organized and efficient. When I have come for emergency service (flats with my low profile tires) i feel like I am making a raceway pit stop. My summer home is about 2 miles from another Mercedes dealer and there is no comparison in terms of efficiency, organization and availability of parts. My wife and I have trusted Benzel Busch for many years. More

Brought my car there once again and the best service team in the world got me back on the road and looking great in no time! in the world got me back on the road and looking great in no time! More

Excellent representation of the brand. All interactions with staff were on point with a great focus on details and customer service. I highly recommend speaking with Eli on anything relat All interactions with staff were on point with a great focus on details and customer service. I highly recommend speaking with Eli on anything related to Mercedes Benz. More

I had a great experience getting my car serviced at this location. Mona was a great help explaining all aspects of the service and the expected duration of the work. The individuals at front desk were also location. Mona was a great help explaining all aspects of the service and the expected duration of the work. The individuals at front desk were also very polite and helpful; I see no reason to go anywhere else Would recommend to anyone looking to get their car serviced. Top to bottom 10/10. More

My sister brought my car in with a flat yesterday, she text me 55 times about how much she loves it there. I tried to get her to leave it and go back for it when it was ready but she wanted to stay- for 4 text me 55 times about how much she loves it there. I tried to get her to leave it and go back for it when it was ready but she wanted to stay- for 4 hours!! After arriving back home she continued to tell me about everyone who works there, how great the client area is, the coffee station etc...she drove me nuts. Needless to say she will be handling all of my service needs- TY! More

Paid over $600 replacing tire and balancing, my car make noise like an old car when i rotate my steering wheel in slow speed, squicky and knocking sound from front wheel or suspension I was recomemded to c noise like an old car when i rotate my steering wheel in slow speed, squicky and knocking sound from front wheel or suspension I was recomemded to change my wheels and i did still same issue Since i lease my car not %100 enjoement! More

Service was provided in a timely and efficient manner. Loaner car was available as promised and issue was corrected. Loaner car was available as promised and issue was corrected. More

Everyone working at B-B is first-rate. My starter battery was causing me fits, and they not only installed a new battery, but also washed my car. Bravo! B-B. My starter battery was causing me fits, and they not only installed a new battery, but also washed my car. Bravo! B-B. More