261 Reviews of Benton Nissan of Hoover - Service Center
First time for an oil change and it took over 3 hours with an appointment. No one explained to me what the delay was. I had to ask about my vehicle. There were people who came after me and left before with an appointment. No one explained to me what the delay was. I had to ask about my vehicle. There were people who came after me and left before me. When I arrived I was told that my car would be put ahead because I had an appointment. Spoke with Randall and he did take about 10% off my ticket but I explained that I had an appointment with my wife and was late because of this. I felt a free oil change on my next visit should have been offered as well but it was NOT. More
I was met with a friendly greeting at arrival & they took my car back quickly after making sure they knew exactly what service was requested. Service was taken care of quickly & everyone was very courteous. my car back quickly after making sure they knew exactly what service was requested. Service was taken care of quickly & everyone was very courteous. More