Benton Nissan of Hoover

This dealership is not to be trusted. Brought a jeep a yr ago from here. Experienced issues within a month of having the car. Now a year later I’m having the same issue. I believe I was s Brought a jeep a yr ago from here. Experienced issues within a month of having the car. Now a year later I’m having the same issue. I believe I was sold this with them knowing it had electrical issues. They will not look at it & didn’t seem concerned. I will never refer anyone to them! There bad business!!! More

They removed a part from my vehicle without authorization and until today they have not returned it to me. It's a robbery, people are liars, they don't show their faces, they hide and they don't give answer and until today they have not returned it to me. It's a robbery, people are liars, they don't show their faces, they hide and they don't give answers. More

I would recommend this dealership to everyone Miss Joy will say awesome sales person. Very knowledgeable and caring. will say awesome sales person. Very knowledgeable and caring. More

Nothing to report. All was good. Nope Nope nope nope nope Not saying anything else. All was good. Nope Nope nope nope nope Not saying anything else. More

The worst customer service. Instead of telling me she could not find my appointment, the employee simply added us to the back of the line. I had an appointment for noon and sat Instead of telling me she could not find my appointment, the employee simply added us to the back of the line. I had an appointment for noon and sat in the waiting room for two hours. Turns out, they hadn't even started my software update; was told I was "next in line." Will not be back. Complete waste of time. More

Quick and easy. Accommodating. Painless and fair. Quality customer service. Nothing to complain about Great Accommodating. Painless and fair. Quality customer service. Nothing to complain about Great More

Jenae in the service department gave me excellent service. Advise anyone to ask for her!! She kept me updated and very knowledgeable too. A. Hogue service. Advise anyone to ask for her!! She kept me updated and very knowledgeable too. A. Hogue More

I went to get my oil change done for my car. I always have a great experience. Ms. Jenae always treat me GREAT! She is very professional and always greet you with a smile. And keep you updated o I always have a great experience. Ms. Jenae always treat me GREAT! She is very professional and always greet you with a smile. And keep you updated on the service of your car. Ms. Jenae always remember my name. Keep up the great customer service Ms. Jenae!!!!! We need more people like you in this world. You are the BEST! See you next time. More

Great experience, Travis went beyond my expectations to get me taken care of and everyone was very helpful get me taken care of and everyone was very helpful More

The people I encountered at Benton were polite and professional. The work was done in a reasonable amount of time and the receipt was clear and thorough. There was one slip: I was first asked to pay f professional. The work was done in a reasonable amount of time and the receipt was clear and thorough. There was one slip: I was first asked to pay for this routine service when in fact it was covered by a plan that came with our new car purchase - but when I asked them to check, they resolved it immediately. More