Back

Bentley Newport Beach - Service Center

Costa Mesa, CA

4.7
35 Reviews

35 Reviews of Bentley Newport Beach - Service Center

Sort by
August 20, 2023

Maintenance Service take so long. Facility and service do not match the brand name Bentley. More

by crystal58w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Aug 25, 2023 -

Bentley Newport Beach responded

Hi, we appreciate you taking the time to respond. The staff at Bentley Newport Beach take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8765 -- we hope to hear from you soon.

August 18, 2023

These guys are the best. Fabulous service. Looking forward to getting my new Bentley this fall! More

by Sandy Beaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Dennis
Aug 23, 2023 -

Bentley Newport Beach responded

Hi Sandy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2023

Service was slow and when I came back to get my car multiple things were wrong and it wasn’t ready. I’m still waiting to hear back about a piece that was ordered and the paint on my grill was chipped a More

by krste24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jul 31, 2023 -

Bentley Newport Beach responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 22, 2023

Scott Rhône in Bentley service took great care of me and my Bentley when complicated issues occurred right during their temporary move into there new location. Complications with electricity and water at th More

by Dr.McD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
SCOTT RHONE
Jun 26, 2023 -

Bentley Newport Beach responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 19, 2023

Service advisor Dennys, it's really helpful always easy to work with him, and service is always done right. More

by akurek09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennys
May 22, 2023 -

Bentley Newport Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 24, 2023

Amazing service, ***** This is the second Bentley i bought from them even though i live near other Bentley dealers, i just love the way they treat me at Newport More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Codd stretches beyond expectations, LOVE IT.
Apr 27, 2023 -

Bentley Newport Beach responded

Hi Ram, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 23, 2023

I personally have done business with this dealership for the past 20 years same employees same great service More

by jmmarkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Tauber, Thomas' O'Rourke Dennis Cod
Mar 27, 2023 -

Bentley Newport Beach responded

Hello , we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Bentley Newport Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 06, 2022

Service advisor Dennis was so good. Respond was very Quick and On time. Professionaly done. More

by ykyi1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Codd
Oct 12, 2022 -

Bentley Newport Beach responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 26, 2022

Everything went almost great. Customer Service, people are friendly, dealership is clean and beautiful but it took forever to get the parts to fix my car. I almost had to take it More

by Tony Garza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 29, 2022 -

Bentley Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

Dennis updated me on my service and completed the work we discussed. The car was clean and ready to go as promised. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Codd
Jun 05, 2022 -

Bentley Newport Beach responded

Hello Ed, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.