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Bentley Naples - Naples Luxury Imports - Service Center
Naples, FL
67 Reviews
67 Reviews of Bentley Naples - Naples Luxury Imports - Service Center
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February 27, 2021
James is very attentive and answered all my questions. I would recommend him wholeheartedly as a service advisor. My car was finished in a timely matter. would recommend him wholeheartedly as a service advisor. My car was finished in a timely matter. More
by monicasmall
Employees Worked With
February 26, 2021
James provides incredible service anytime we need it! The valet pick up and drop off is so convenient. He is quick to schedule an appointment and keeps me informed throughout the service of the vehicle. I hi valet pick up and drop off is so convenient. He is quick to schedule an appointment and keeps me informed throughout the service of the vehicle. I highly recommend that anyone in the Naples area service their vehicle with Bentley Naples and James! More
by Tess
Employees Worked With
February 23, 2021
I do business with Naples Luxury Imports because of the EMPLYEES there, i buy both Range Rover and Bentley vehicles from Kiah Ordogne and my service men SERGIO for Bentley and MICHAEL for my range rover wh EMPLYEES there, i buy both Range Rover and Bentley vehicles from Kiah Ordogne and my service men SERGIO for Bentley and MICHAEL for my range rover who have never once let me down or not done what they said they would do for me! OUTSTANDING More
by miles
February 03, 2021
Just bought a new Bentley and had a 5 star sales experience. However I brought the car in for installation of additional equipment which was supposed to take two days. A car drop off and loaner assi experience. However I brought the car in for installation of additional equipment which was supposed to take two days. A car drop off and loaner assignment should not take 1 hour and 20 minutes. The only reason it ONLY took this long was that Sergio who was not assigned to my service took it upon himself to complete the paperwork and advised that someone from Enterprise would be along shortly with my loaner. After approximately 30 minutes I went back to Sergio who was very surprised that no one had taken care of my case and promptly got someone to help me. No updates were provided for 2 days and on the morning of the third day I called the service department and was told that the car would be ready after 4pm. I arrived after 4 and my vehicle was ready. Unfortunately the individual who went to get my car identified the wrong vehicle and after inspection I told him so. Finally I got my car back. This is not the quality of service I have come to expect either from a Bentley dealer or various dealers servicing my other vehicles. More
by Roger L Jean
Employees Worked With
January 27, 2021
Sergio was a pleasure to work with , everything went perfect !no delays timing couldn’t of better scale of 1-10 Sergio is a thousand perfect !no delays timing couldn’t of better scale of 1-10 Sergio is a thousand More
by kevinberninger
Employees Worked With
January 26, 2021
James was both patient and proactive dealing with several questions and concerns on two of my automobiles that Bentley Naples services on my behalf Jason has always pointed me in the right direction in navig questions and concerns on two of my automobiles that Bentley Naples services on my behalf Jason has always pointed me in the right direction in navigating my questions and James follows up on a regular basis unsolicited to check on status of any work completed More
by smiller430
January 25, 2021
Fantastic service, communication and follow-up. James did an excellent job and I appreciate the service! He kept me informed of every step in the process and communicated proactively. Thanks an excellent job and I appreciate the service! He kept me informed of every step in the process and communicated proactively. Thanks More
by wdtoler
Employees Worked With
January 06, 2021
I had an issue where my windows were going up and down after someone washed my Bentley. I called Sergio Taddeo at the Bentley service and he said bring the car in after my golf. I did and he determined qu after someone washed my Bentley. I called Sergio Taddeo at the Bentley service and he said bring the car in after my golf. I did and he determined quickly the window switches were shorted out and offer to replace them immediately. Which he did in a very short period of time. I have always found this Bentley dealership cares about its customers and goes the extra step to solve my issues. Thank you!!! More
by jbutorac
Employees Worked With
December 31, 2020
What an amazing experience, you would not think a simple visit to the service department could make someone feel so good, but Sergio knocked it out of the park with his seamless process and knowledge of the visit to the service department could make someone feel so good, but Sergio knocked it out of the park with his seamless process and knowledge of the department. Thanks again Pal, you are always a please deal work with. More
by Tarponslaya
Employees Worked With
December 29, 2020
Sergio is always a pleasure to work with. His knowledge and professionalism are exceptional but it is positive attitude that truly sets him apart. I look forward to meeting with him whenever there is a nee and professionalism are exceptional but it is positive attitude that truly sets him apart. I look forward to meeting with him whenever there is a need. There should be more service advisors like him out there! More
by NICK
Employees Worked With
