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Bentley Jacksonville - Service Center
Jacksonville, FL
51 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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51 Reviews of Bentley Jacksonville - Service Center
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January 30, 2023
The experience was excellent by all included. We opted out of the repairs, but agreed to a good sale price for the vehicle. We opted out of the repairs, but agreed to a good sale price for the vehicle. More
by wentzsue
Verified Customer
January 20, 2023
Unacceptable experience even though service representative Tony was very good and trying to be very accomodating. representative Tony was very good and trying to be very accomodating. More
by JTOCCI13
Employees Worked With
January 17, 2023
Great service thx k you Tony and Craig for your help. I will continue coming back to you. I will continue coming back to you. More
by drhakker
Employees Worked With
January 14, 2023
Always exelent. Tony Escalante ,manager was SUPERB. Great facility. Superb service. Very professional. Always BEST Tony Escalante ,manager was SUPERB. Great facility. Superb service. Very professional. Always BEST More
by BRAD61
Employees Worked With
Other Employees :
Mick Reynolds, Nicole Visaez
January 13, 2023
Professional. A pleasure to deal with .Excellent customer care.would deal with them again.A 10 A pleasure to deal with .Excellent customer care.would deal with them again.A 10 More
by lou17
Employees Worked With
January 09, 2023
I had an Excellent experience. I drive 8 more than hours for the service at this dealership. I drive 8 more than hours for the service at this dealership. More
by wingswmm
Employees Worked With
January 05, 2023
Very welcoming - Tony did a great job from the time I arrived to when I picked the car up arrived to when I picked the car up More
by al.bartello
Employees Worked With
Other Employees :
Kyle Hayes, Mick Reynolds, Nicole Visaez
December 22, 2022
Tony was very friendly, polite and attentive, however he doesn't seem to have a lot of knowledge/experience with the Continental. This is my first service on the car, and a door handle was sticking and the doesn't seem to have a lot of knowledge/experience with the Continental. This is my first service on the car, and a door handle was sticking and the album display (Gracenote) on the radio is not very good. Tony was not familiar, in particular with how the radio operates. I also asked about cornering lights on the car, which he didn't know much about either. When the car was finished, he said they had to go back to Bentley to address the sticking door handle and the radio operation, but that he would be in touch. I haven't heard back on either of those, it's been about 3 weeks. Seems both should have been easily dealt with by the dealership, and needless to say, they are both still issues. Tony is a nice guy, he just needs to have more experience with these cars. More
by pacoderm
Employees Worked With
December 20, 2022
Wonderful experience. Very clean and inviting. Helpful and knowledgeable about all of the different brands they sell, both new and used. Very clean and inviting. Helpful and knowledgeable about all of the different brands they sell, both new and used. More
by Tdgrider
Employees Worked With
December 16, 2022
Everyone at the dealership is very nice and respectful and make sure the car gets the service. It deserves. and make sure the car gets the service. It deserves. More
by jacks3
Employees Worked With
Other Employees :
Kyle Hayes, Mick Reynolds, Nicole Visaez
