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Bentley Jacksonville - Service Center

Jacksonville, FL

4.9
51 Reviews

51 Reviews of Bentley Jacksonville - Service Center

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October 16, 2024

Tony Escalante is always a pleasure to interact with. Service department is quite efficient. Pavlo is a consummate gentleman. More

by 777HWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavlo Palatsidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

The service advisors are professional , warm and inviting as well as the entire dealership. I have been OVERLY impressed , wvery time i visit. More

by ROBSSALONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Do / service 5 stars
June 19, 2024

My husband and I both drive Maserati ( he owns, I lease). The Jacksonville Bentley dealership has been a great experience for us. They are professional and understand the need for customized service. We are More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Samhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek. I’m sorry I forgot his last name.
April 10, 2024

Great customer service great communication stayed on top of schedule and very knowledgeable of the car and what the car needed. More

by williamais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 10, 2024

EXCELLENT service department. even the drivers were great. Very professional, timely, courteous and experienced. Tony was EXCELLENT. all worthy of the Bentley name. More

by barrettod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

April 03, 2024

Excellent service department…Thank you Tony for your absolute professionalism in the handling of my newest purchase. More

by noblesg1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

February 17, 2024

Customer Service was nice the respect as the way they treat you the technicians explaining everything to you More

by gipson1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

February 10, 2024

THE SERVICE DEPARTMENT WENT ABOVE AND BEYOND MY EXPECTATIONS This makes a difference for future purchases More

by CLARENCEGOODEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

February 02, 2024

Tony Escalante, as usual, was awesome during this service experience. He is courteous, friendly, and always responsive to questions or concerns I might have. Bentley Jacksonville consistently honors the Ben More

by MitchFlys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

January 13, 2024

Processing to level of quality that is expected that should separate from lesser types of vehicles More

by apostle92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Bentley Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your service experience was excellent. We hope to continue to provide you great service for the years to come!

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