Back

Bentley Chevrolet - Service Center

Florence, AL

not yet
rated
51 Reviews

51 Reviews of Bentley Chevrolet - Service Center

Sort by
December 30, 2018

Great service Overall great work to my truck. They changed the oil and did my 30000 miles service package in a very quick time. Will come back More

by Nickmcdougal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2018

routine oil change and maintenance Russell Castile handled my appointment for service for my Traxx and he was friendly, helpful and professional. It's folks like Mr. Castile that wi More

by Bryna129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Castile
October 28, 2018

Service Cecil was very friendly and helpful and I appreciated how quickly they were able to get my vehicle in for service. I would return again. More

by George300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil
October 24, 2018

Recall of my Chevy Silverado for steering problem. Was completed satisfactorily. However, computers were down that day and service took much longer than ex More

by rdenier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy
October 23, 2018

Wonderful I was impressed with how friendly all the employees were. In the service department they explained what was wrong and how they would fix it, and expla More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
September 13, 2018

fixed everything the first time told them the problem with my mirror not folding ordered the parts my extended warranty covered it it was great relief to me. they got it done quickly More

by mike westrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
Oct 02, 2018 -

Bentley Chevrolet responded

Hi there! We're glad everything worked out. We hope to see you again.

March 19, 2018

Great service. I had a great experience with the service I received from your service department and will be using the service again. The service was explained More

by Brenda69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The ones in the service department.
May 07, 2018 -

Bentley Chevrolet responded

Brenda, thank you so much for the kind words. Please let us know when we can be of service.

March 18, 2018

Friendly and helpful staff I took my truck for a auto Butler appointment. My truck looks great the inside was detailed and all windows were cleaned. The staff was great everyone More

by Timottuck2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Bentley Chevrolet responded

Very sorry you did not have a 5 Star experience. We will work hard to continue to provide that for you. Thank you for your business.

March 16, 2018

2nd Free Oil Change & Service First, I was able to make an appointment on a Saturday. Very helpful since I work full time Monday thru Friday. The first time, I was there for 2 ho More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get her name
Mar 19, 2018 -

Bentley Chevrolet responded

Very sorry you did not have a 5 Star experience. We will work hard to continue to provide that for you. Thank you for your business.

January 30, 2018

Quick, Convenient and Personal Cecil Staggs always makes getting my SUV serviced a pleasant experience. He works with my schedule and makes sure I am comfortable during my wait. More

by Lisa Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil Staggs and Mike
Feb 08, 2018 -

Bentley Chevrolet responded

Lisa, Thank you for the kind words. we value your business.

2
...