Bentley Chevrolet - Service Center
Florence, AL

51 Reviews of Bentley Chevrolet - Service Center
Came in for an oil change and tire rotation, had an appointment @ 8:30 it is now 10:30 and still waiting. I will not bring my car here for just an oil change and tire rotation again. appointment @ 8:30 it is now 10:30 and still waiting. I will not bring my car here for just an oil change and tire rotation again. More
I tried to call to make an appointment for an oil change I got the answer machine saying to leave a message he would call me back. Waited awhile after leaving my phone numbers but they did not call me back. I got the answer machine saying to leave a message he would call me back. Waited awhile after leaving my phone numbers but they did not call me back. So I went online to their website and made my appt for friday. I was told on arrival to my appointment that I had made it online and they did not honor appointments made online so they could not service my vehicle but I could leave it. He knew that I had made the appointment and yet did not call me (my phone number is on the website) to let me know and noone ever called me from the voice mail that I ha left on the answer machine. More
After having an awful experience trying to get my car fixed. I explained here in a review what had happened and received notice that they had figured out the problem. So after four months my car was fixe fixed. I explained here in a review what had happened and received notice that they had figured out the problem. So after four months my car was fixed. They realized the inconvenience and did not charge the $1383.24 bill. This was extremely generous. More
My husband and I have always dealt with Russell Castile in the service department. He is very knowledgeable and helpful to us with any problem we may have. He is courteous and goes above and beyond answeri in the service department. He is very knowledgeable and helpful to us with any problem we may have. He is courteous and goes above and beyond answering our questions. He always get us in and out in a timely manner He is our go to person when we have any concern about my vehicle. He’s the best!!! More
Quality, Professional, Service Bentley’s service dept. worked on my truck in a timely manner, resolved the problem in a timely manner, and got me back on the road in a timely manner Bentley’s service dept. worked on my truck in a timely manner, resolved the problem in a timely manner, and got me back on the road in a timely manner. Very professional service staff! More
Great Service I got excellent service, my service rep was courteous and knowledgeable. Everything fixed and service in no time at all. Will use again in the future. I got excellent service, my service rep was courteous and knowledgeable. Everything fixed and service in no time at all. Will use again in the future. More
customer service the customer service was better this time. they remember my names and called to let me know what type of service my truck needed. they took care of m the customer service was better this time. they remember my names and called to let me know what type of service my truck needed. they took care of my needs. More
Service on usb plug I noticed the problem after buying my new Chevy and called service department and they took care of it with ease and was very professional though the I noticed the problem after buying my new Chevy and called service department and they took care of it with ease and was very professional though the whole process More
Bentley is great Service department, is very knowledgeable, helpful, and friendly. I highly recommend the service department and Russell Castille, they go above and b Service department, is very knowledgeable, helpful, and friendly. I highly recommend the service department and Russell Castille, they go above and beyond what needs to be done. More
They have always gone above and beyond to take care of me. They are always accommodating. They are very courteous. I trust them on their evaluation and work. It seems like they know me personally. I can dep They are always accommodating. They are very courteous. I trust them on their evaluation and work. It seems like they know me personally. I can depend on them. More