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Bentley Buick GMC - Service Center

Huntsville, AL

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120 Reviews

120 Reviews of Bentley Buick GMC - Service Center

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August 09, 2017

Service Very friendly and professional customer service. There was no problem on receiving loaner vehicle. There was recall work to be done on my vehicle. Gr More

by JaniceSRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP ? All employees were friendly
Aug 09, 2017 -

Bentley Buick GMC Cadillac responded

Janice, we are happy you were pleased. Thank you for the review, and we value your business!

August 04, 2017

Service. As always, great service. Have always used them so they have a record of the service on my vehicle. Don't know what to say, just really great servi More

by Bamalady2318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know name
Aug 09, 2017 -

Bentley Buick GMC Cadillac responded

Thank you for the review!

July 24, 2017

Warranty work Friendly customer service Kept me posted on service and provide loaner vehicle when it was discovered a part would need to be ordered. Made sure car More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 31, 2017 -

Bentley Buick GMC Cadillac responded

Cathy, we appreciate you letting us know things were to your satisfaction. On behalf of Scott, and Bentley management, we appreciate your business.

July 23, 2017

SRX Service I had a great experience when my SRX drivers window stopped operating... it would not go up or down. I called my service representative JD and asked i More

by Marky- Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J D.
Jul 24, 2017 -

Bentley Buick GMC Cadillac responded

Thanks for the review Mark! We appreciate your business.

July 18, 2017

Great service keeps me coming back I have been spoiled by the service provided by JD. He is always professional, friendly and most importantly, competent. Even when things do not go pe More

by donaldgwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD
Jul 24, 2017 -

Bentley Buick GMC Cadillac responded

Thank you so much for the feedback, Donald. I will pass your compliment on to JD. We appreciate your business.

July 03, 2017

Excellent Customer Service I had an unscheduled trip out of town but needed an oil change & tire rotation. They worked me in with 0 notice & had me ready within a few hours. More

by Teek Patnaik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 10, 2017 -

Bentley Buick GMC Cadillac responded

Thank you Teek! Be safe, and let us know when you need us!

July 03, 2017

Battery Problem When we experienced a battery problem, Scott Kendrick was able to get the vehicle in the shop and turned it around in less than 2 Hours. Totally a sa More

by chuckduck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kendrick
Jul 10, 2017 -

Bentley Buick GMC Cadillac responded

Chuck that's great! Have a great vacation, and we hope to serve your family again in the future.

July 01, 2017

Great and Timely Service In for routine maintenance and body work from a parking lot hit and run. Again, service was excellent. Thanks to Ray for his attention to detail and w More

by Five_from_Harvest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 10, 2017 -

Bentley Buick GMC Cadillac responded

Thank you for the review! We are glad our staff is taking good care of our customers. I will pass this on to Ray's leadership. Hope to see you again when you needs us.

June 22, 2017

Great service professionial care Great service clean environment fast professional care would recommend to anyone. Ray did a great job processing my paper work and accurate troublesho More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 22, 2017 -

Bentley Buick GMC Cadillac responded

Randy we are happy you were pleased. We'll see you again when you needs us. Thanks!

June 21, 2017

Great Service Dependable quality service! Service needed was explained! Follow up for additional service well explained! I feel I can drive my vehicle anywhere an u More

by 156bp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan
Jun 22, 2017 -

Bentley Buick GMC Cadillac responded

Extremely happy that we have a trust relationship. We look forward to serving you in the future. Thank you!

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